[Asterisk-biz] some things that really suck in customer support

[Shidan]

I have to second Tonies statements the service and support I have
received with ipcomms is top of the line. I highly recommend them to
everyone. Certainly if you have any issues with NuFone you will be
pleasantly surprised.

------
Shidan

On 11/7/05, Jason <jason at ipcomms.net> wrote:
> Hi Tony,
>
> Thank you for your kind words.  We do try.
>
> Thanks again,
>
> Jason
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Tony
> Fontoura
> Sent: Sunday, November 06, 2005 4:07 PM
> To: 'Commercial and Business-Oriented Asterisk Discussion'
> Subject: RE: [Asterisk-biz] some things that really suck in customer
> support
>
>
> I was luckier than you guys: I didn't even get a reply to my requests
> for information on nufone services. My experience shows that "bad sales
> = worse customer support".
> I am happy with ipcomms; very professional at all aspects, from sales to
> support. Thanks Jason!
>
> Tony Fontoura
> VIP Marketing Solutions, LLC
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Jeremy
> McNamara
> Sent: Sunday, November 06, 2005 3:33 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [Asterisk-biz] some things that really suck in customer
> support
>
> Andrew Kohlsmith wrote:
>
> >Sorry, Jeremy, but why on earth would customer service NOT return a
> >call
> that
> >left a voicemail with a valid return number??!
> >
> >
>
>
> Configuration issues not relating to our service - ie teaching them how
> to configure their asterisk box without paying for the support.
>
>
> Jeremy McNamara
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