[Asterisk-biz] some things that really suck in customer support

[Steve Totaro]

> On Monday 07 November 2005 00:06, Steve Totaro wrote:
> > The only thing you have missed is that NuPhone (although technically
sound)
> > is run by a guy that is very arrogant and will steal money.  Everyone
> > should know this.
>
> Arrogant sure... but steals money?  I have yet to see any proof on your
part.
> I give them US$500 every few months and am very very happy with what I get
in
> return.  As I'd mentioned elsewhere yes support's a bit of a pain when you
DO
> need it but I really can not point to an instance of where the support was
> due to an issue on their side, and in fact can point to several instances
> where arrogant Jeremy took several hours of his personal time to help me
nail
> down, fix and submit patches back to Asterisk due to Asterisk bugs.
>
> I'm a bit arrogant too.
>

Probably because you nose is brown from Jeremy.