[Asterisk-biz] some things that really suck in customer support

[Steve Totaro]

> Steve Totaro wrote:
>
> >I did and you gloated that since my email addess had changed since
> >registration and becaue I paid via PayPal in your early days, I would
never
> >get my refund for services not used.
> >
> >Besides, it took about six emails to even get a response over the course
of
> >a month and a half.  All I wanted was to change my password for security
> >reasons.  This is what prompted the request for a refund at which point
you
> >ripped me off.
> >
> >
>
>
> So we ripped you off by us making an attempt at being secure with those
> kinds of changes?  Provide us with some way to verify you are the
> legitimate account holder and you will get your money.
>
>
> Jeremy McNamara
> _______________________________________________

I provided you with my username and password!!  What else do you need?  My
social security or passport number?

Steve Totaro