[Asterisk-biz] some things that really suck in customer support

[alex at pilosoft.com]

On Sun, 6 Nov 2005, Paul wrote:

> Maybe you should trademark the slogan "The customer is always wrong"
In defense of Jeremy, an interesting observation is that there's an idiot
on at least one end of a support call, in 99.9% cases. Those of us who
have been supporting users will attest to that.

-alex