[Asterisk-biz] Anybody from voipjet here

Danny Froberg danny at froberg.org
Sat May 7 03:17:38 MST 2005


Probably just a glitch, they're usually great to deal with, have
patience & a little faith ;)

/D

On Fri, 2005-05-06 at 20:05 -0500, Anton Krall wrote:
> Telmex is doing this in some cases, in my case with voipjet.. I went to
> voipjet and opened a new account, added some money and its working again....
> So my old account seems to be stuck with some money still in it and voipjet
> wont answer my emails or transfer the money from the old one to the new one.
> 
> 
> |-----Original Message-----
> |From: asterisk-biz-bounces at lists.digium.com 
> |[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Pete Largo
> |Sent: Viernes, 06 de Mayo de 2005 05:09 p.m.
> |To: 'Commercial and Business-Oriented Asterisk Discussion'
> |Subject: RE: [Asterisk-biz] Anybody from voipjet here
> |
> |Mexico Phone Operator Telmex Blocking VoIP Traffic And Websites 
> |
> |
> |
> |Mexico Telephone Operator Under VoIP Fire
> |
> |April 25, 2005
> |
> |By Ben Charny
> |
> |Broadband customers of Mexico's dominant telephone operator 
> |say the quality of their voice over Internet Protocol calls 
> |has tanked, with some alleging that Telmex is engaging in 
> |unfair business practices to block VoIP competition. 
> |
> |VoIP, freely available software that lets broadband 
> |connections become inexpensive home phone lines, is seen as a 
> |major threat to entrenched phone operators such as Telmex 
> |because VoIP users no longer need a local phone service; they 
> |can use their VoIP service with any broadband connection 
> |anywhere in the world. 
> |
> |International operators and habitues of the less urbane world 
> |of Web forums are venting about the government-owned 
> |operator's alleged practices, which they say include blocking 
> |Web sites that VoIP operators use to register new customers 
> |and perform a bulk of their customer service. 
> |"We're definitely interested in this situation," said a White 
> |House trade official, who asked not to be named. "Telmex has 
> |had a long pattern of engaging in anti-competitive behavior." 
> |
> |In a March report, the White House's Office of the U.S. Trade 
> |Representative
> |wrote: "Uncertainty regarding the treatment of voice over 
> |Internet Protocol services in Mexico is cause for concern. 
> |Irrespective of the merits of Telmex's ambitions, restrictions 
> |on the ability of any entity, foreign or domestic, to supply 
> |VoIP appears inappropriate."
> |
> |Telmex did not respond to a phone call and an e-mail seeking 
> |comment on the situation.
> |
> |Caller complaints escalate
> |
> |The Telmex VoIP situation has grown since mid-March, when the 
> |company's broadband customers say the quality of their 
> |third-party voice over Internet Protocol calls began eroding 
> |to what are now unbearable levels, according to e-mail 
> |interviews with VoIP customers who routinely call in and out 
> |of Mexico. 
> |
> |VoIP operators are running into an alleged problem typical in 
> |countries where there's one phone company owned by the 
> |government--such as Qatar, Costa Rica and Panama--or privately 
> |owned and with enormous sway over regulators. In Mexico, the 
> |former government-owned Telmex remains dominant because the 
> |Federal Telecommunications Commission lets complaints from 
> |foreign competitors linger without resolution for years; and 
> |its recommended enforcement is rarely meted by the nation's 
> |Secretariat of Communications and Transportation, according to 
> |the USTR. 
> |
> |Skype spokeswoman Kelly Larabee said the company has confirmed 
> |its Web site is being blocked in areas served by Telmex, but 
> |said the cause was unclear. 
> |
> |"We encourage all Telmex broadband subscribers to contact 
> |their ISP and demand the open access they pay for," Larabee 
> |said. She stressed that Skype does not know whether the Web 
> |site access issue is deliberate, or a temporary glitch Telmex 
> |is unaware of. 
> |
> |This may be happening because Telmex allegedly identifies VoIP 
> |users based on the kind of traffic they send, then chokes 
> |their bandwidth to disrupt the calls, said Brooke Schulz, a 
> |spokeswoman for U.S. Net phone provider Vonage.
> |
> |
> |Telmex is also allegedly blocking access to Net phone Web 
> |sites, including that of Skype, the world's most popular VoIP 
> |service, Skype says it has confirmed. By blocking the site, 
> |Telmex could prevent potential Skype users from signing up, 
> |and existing Skype users wouldn't be able to replenish minutes 
> |on their prepaid calling cards or order other premium services.
> |
> |"We're working on exercising our options with the U.S. trade 
> |representative," Schulz said. "However, because we're not a 
> |Mexican company, we have little leverage with the Mexican 
> |regulator. But we're doing everything we can."  
> | 
> |
> |-----Original Message-----
> |From: asterisk-biz-bounces at lists.digium.com
> |[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Anton Krall
> |Sent: Friday, May 06, 2005 4:31 PM
> |To: 'Andrew Latham'; 'Commercial and Business-Oriented 
> |Asterisk Discussion'
> |Subject: RE: [Asterisk-biz] Anybody from voipjet here
> |
> |Yes.. Why? 
> |
> ||-----Original Message-----
> ||From: asterisk-biz-bounces at lists.digium.com
> ||[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Andrew 
> ||Latham
> ||Sent: Viernes, 06 de Mayo de 2005 01:31 p.m.
> ||To: Commercial and Business-Oriented Asterisk Discussion
> ||Subject: Re: [Asterisk-biz] Anybody from voipjet here
> ||
> ||are you in mexico......?
> ||
> ||On 5/6/05, Anton Krall <akrall-lists at intruder.com.mx> wrote:
> ||> Anybody from voipjet reading this list?
> ||> 
> ||> I've had many problem with my voipjet account and sent about
> ||5 emails
> ||> for which I've had no replies so far...
> ||> 
> ||> Whats up with them and their "fastsupport" email?
> ||> 
> ||> _______________________________________________
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> ||> 
> ||
> ||
> ||--
> ||<sig>
> ||Andrew Latham - AKA: LATHAMA (lay-th-ham-eh)
> ||WWW: http://lathama.com
> ||Email: lathama at lathama.com - lathama at yahoo.com - lathama at gmail.com If 
> ||any of the above are down we have bigger problems than my email!
> ||</sig>
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> ||
> |
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