[Asterisk-biz] Anybody from voipjet here

[Anton Krall]

Telmex is doing this in some cases, in my case with voipjet.. I went to
voipjet and opened a new account, added some money and its working again....
So my old account seems to be stuck with some money still in it and voipjet
wont answer my emails or transfer the money from the old one to the new one.


|-----Original Message-----
|From: asterisk-biz-bounces at lists.digium.com 
|[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Pete Largo
|Sent: Viernes, 06 de Mayo de 2005 05:09 p.m.
|To: 'Commercial and Business-Oriented Asterisk Discussion'
|Subject: RE: [Asterisk-biz] Anybody from voipjet here
|
|Mexico Phone Operator Telmex Blocking VoIP Traffic And Websites 
|
|
|
|Mexico Telephone Operator Under VoIP Fire
|
|April 25, 2005
|
|By Ben Charny
|
|Broadband customers of Mexico's dominant telephone operator 
|say the quality of their voice over Internet Protocol calls 
|has tanked, with some alleging that Telmex is engaging in 
|unfair business practices to block VoIP competition. 
|
|VoIP, freely available software that lets broadband 
|connections become inexpensive home phone lines, is seen as a 
|major threat to entrenched phone operators such as Telmex 
|because VoIP users no longer need a local phone service; they 
|can use their VoIP service with any broadband connection 
|anywhere in the world. 
|
|International operators and habitues of the less urbane world 
|of Web forums are venting about the government-owned 
|operator's alleged practices, which they say include blocking 
|Web sites that VoIP operators use to register new customers 
|and perform a bulk of their customer service. 
|"We're definitely interested in this situation," said a White 
|House trade official, who asked not to be named. "Telmex has 
|had a long pattern of engaging in anti-competitive behavior." 
|
|In a March report, the White House's Office of the U.S. Trade 
|Representative
|wrote: "Uncertainty regarding the treatment of voice over 
|Internet Protocol services in Mexico is cause for concern. 
|Irrespective of the merits of Telmex's ambitions, restrictions 
|on the ability of any entity, foreign or domestic, to supply 
|VoIP appears inappropriate."
|
|Telmex did not respond to a phone call and an e-mail seeking 
|comment on the situation.
|
|Caller complaints escalate
|
|The Telmex VoIP situation has grown since mid-March, when the 
|company's broadband customers say the quality of their 
|third-party voice over Internet Protocol calls began eroding 
|to what are now unbearable levels, according to e-mail 
|interviews with VoIP customers who routinely call in and out 
|of Mexico. 
|
|VoIP operators are running into an alleged problem typical in 
|countries where there's one phone company owned by the 
|government--such as Qatar, Costa Rica and Panama--or privately 
|owned and with enormous sway over regulators. In Mexico, the 
|former government-owned Telmex remains dominant because the 
|Federal Telecommunications Commission lets complaints from 
|foreign competitors linger without resolution for years; and 
|its recommended enforcement is rarely meted by the nation's 
|Secretariat of Communications and Transportation, according to 
|the USTR. 
|
|Skype spokeswoman Kelly Larabee said the company has confirmed 
|its Web site is being blocked in areas served by Telmex, but 
|said the cause was unclear. 
|
|"We encourage all Telmex broadband subscribers to contact 
|their ISP and demand the open access they pay for," Larabee 
|said. She stressed that Skype does not know whether the Web 
|site access issue is deliberate, or a temporary glitch Telmex 
|is unaware of. 
|
|This may be happening because Telmex allegedly identifies VoIP 
|users based on the kind of traffic they send, then chokes 
|their bandwidth to disrupt the calls, said Brooke Schulz, a 
|spokeswoman for U.S. Net phone provider Vonage.
|
|
|Telmex is also allegedly blocking access to Net phone Web 
|sites, including that of Skype, the world's most popular VoIP 
|service, Skype says it has confirmed. By blocking the site, 
|Telmex could prevent potential Skype users from signing up, 
|and existing Skype users wouldn't be able to replenish minutes 
|on their prepaid calling cards or order other premium services.
|
|"We're working on exercising our options with the U.S. trade 
|representative," Schulz said. "However, because we're not a 
|Mexican company, we have little leverage with the Mexican 
|regulator. But we're doing everything we can."  
| 
|
|-----Original Message-----
|From: asterisk-biz-bounces at lists.digium.com
|[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Anton Krall
|Sent: Friday, May 06, 2005 4:31 PM
|To: 'Andrew Latham'; 'Commercial and Business-Oriented 
|Asterisk Discussion'
|Subject: RE: [Asterisk-biz] Anybody from voipjet here
|
|Yes.. Why? 
|
||-----Original Message-----
||From: asterisk-biz-bounces at lists.digium.com
||[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Andrew 
||Latham
||Sent: Viernes, 06 de Mayo de 2005 01:31 p.m.
||To: Commercial and Business-Oriented Asterisk Discussion
||Subject: Re: [Asterisk-biz] Anybody from voipjet here
||
||are you in mexico......?
||
||On 5/6/05, Anton Krall <akrall-lists at intruder.com.mx> wrote:
||> Anybody from voipjet reading this list?
||> 
||> I've had many problem with my voipjet account and sent about
||5 emails
||> for which I've had no replies so far...
||> 
||> Whats up with them and their "fastsupport" email?
||> 
||> _______________________________________________
||> Asterisk-Biz mailing list
||> Asterisk-Biz at lists.digium.com
||> http://lists.digium.com/mailman/listinfo/asterisk-biz
||> 
||
||
||--
||<sig>
||Andrew Latham - AKA: LATHAMA (lay-th-ham-eh)
||WWW: http://lathama.com
||Email: lathama at lathama.com - lathama at yahoo.com - lathama at gmail.com If 
||any of the above are down we have bigger problems than my email!
||</sig>
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