[Asterisk-biz] 800 Service

Ankur Shah voipuser at optonline.net
Tue Mar 22 09:53:43 MST 2005


Robert Jackson wrote:

> Tim wrote:
>
>> I would NOT deal with livevoip if they were the last VoIP provider on
>> the face of the planet.
>> Their service and customer service SUCKS!
>>
>> Outstanding issues
>> Caller ID
>> IAX Ring Back
>> DTMF recognition
>> DID's that don't work 50% of the time
>> Dropped calls
>> Calls that are rejects 25% of the time
>>
> We have been using 24 LiveVoIP toll free numbers for our call center 
> with a volume of between 500-1000 calls per day.  We have been very 
> happy with their service and technical savvy staff.
>
> I would definately recommend them.
>
I do appreciate your feedback and [continued] support for LiveVoip above 
and here (http://snipurl.com/dl3r) and here (http://snipurl.com/dl3t). 
Maybe their toll-free DIDs work rock solid? I can't comment on that.



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