[Asterisk-biz] 800 Service

Robert Jackson rjackson at storge.net
Tue Mar 22 09:02:21 MST 2005


Tim wrote:
> I would NOT deal with livevoip if they were the last VoIP provider on
> the face of the planet. 
> 
> Their service and customer service SUCKS!
> 
> Outstanding issues 
> 
> Caller ID
> IAX Ring Back
> DTMF recognition
> DID's that don't work 50% of the time
> Dropped calls
> Calls that are rejects 25% of the time
> 
We have been using 24 LiveVoIP toll free numbers for our call center 
with a volume of between 500-1000 calls per day.  We have been very 
happy with their service and technical savvy staff.

I would definately recommend them.

Good luck,

Robert Jackson



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