[Asterisk-biz] VoipJet is ALIVE AND WELL

[Andrew Latham]

YEH!!!

If peer1 can get a better hold on the west coast then I would push for
it. How about just getting FQDN for states or areas to speed server
selection. Another interest is what is the shortest (and fastest)
route from broadband carriers. Is one router better for Sprint and
another better for AT&T?

Example: ny.us.voipjet.com, canada.voipjet.com, or sprint.voipjet.com



On 6/12/05, VoipJet Asterisk Biz List <asteriskbiz at voipjet.com> wrote:
>  
> Dear Customers, 
>   
> I apologize that our customer service isn't always as fast as it should be. 
> You are right to be upset. 
>   
> However, I want everyone to know that we make great strides in trying to
> keep our customers happy.  Not to name names, but regarding one of the
> customers who complained on the list: to make him happy, we removed the call
> limit restriction (see the FAQ) and looked into every single issue with our
> carrier.  Sometimes calls to certain countries don't go through the first
> time.  Rarely, they don't go through unless you are using the local
> telephone monopoly to terminate your calls.  And that problem takes time to
> diagnose. 
>   
> As for lost passwords, we'll add a script ASAP. 
>   
> Is VoipJet alive?  You bet!  When we first incorporated, our main competitor
> (who then had the whole market) said we wouldn't last one year.  Within a
> few short months, we topped the 'million minute' and 'hundred thousand
> dollar' milestones.  Right now, we are adding a terminating carrier that is
> one of the Ten Largest in the world.  Simply put, quality is going up!  And
> just to whet your appetite: prices are going down, like Trinidad under 8
> cents.  
>   
> We are also about to add a new hub in New York: and debating whether the
> connectivity should be pure Peer1.net or a mix of InterNap/Peer1/Mzima. 
> Feel free to email us with your opinion. 
>   
> So we'll work on customer support, and not just for those who send us wire
> transfers.  We fought hard to become the largest IAX termination provider
> and we ain't going to lose it now! 
>   
> Best Wishes, 
>   
> John 
> VoipJet Inc. Support 
>   
>   
>   
>   
> _______________________________________________
> Asterisk-Biz mailing list
> Asterisk-Biz at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-biz
> 
> 
> 


-- 
<sig>
Andrew Latham - AKA: LATHAMA (lay-th-ham-eh)
WWW: http://lathama.com
Email: lathama at lathama.com - lathama at yahoo.com - lathama at gmail.com
If any of the above are down we have bigger problems than my email!
</sig>