[Asterisk-biz] beroNet does not reply to email and web inqueries

[Remco Barende]

I have the same experience. Quite frustrating.

I bought some Wildcard stuff from them and I tried to get an offer for 
termination of some VOIP minutes with them but no reply. (It took me 
forever to get the quote on the wildcard stuff)

It seems to help if you keep replying to your own message and finally copy 
in all the mail addresses you can find on the website. I guess there is at 
least one person there that cares if mails get answered, the rest 
obviously do not. I wouldn't try that hard to get an offer though.

I now order my stuff elswhere.

I wonder what would happen if you need an RMA from them. They don't even 
want to sell anything, what happens if you need service???



On Fri, 3 Jun 2005, Soner Tari wrote:

> Does anybody know why I cannot get response from Beronet via email or thru 
> their web site?
>
> I could call them directly but I don't understand why they give their email 
> address and web page, but do not reply.
>
> In case I cannot get in touch with them, does anybody know the contact info 
> of their offices in Ankara or Istanbul?
>
> Thanks,
> Soner 
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