[Asterisk-biz] group buy!

[Rusty Shackleford]

> In defense of XO: I'm doing >10k$/month with XO. I could 
> probably tell more XO horror stories than you. I've meet some 
> truly crooked sales people and completely retarded 
> provisioning people. (Some quotes: "60 hudson? let me see if 
> its on-net". "jiggabit ethernet? Is that like a T1?"). 
> 
> However, there are some things XO does just fine: my DS1 
> loops work like champs and are installed correctly, first 
> time, every time. My LD PRIs are also like that. Their 
> telephony people are reasonably intelligent and you can to 
> the translations people some sense too.

I would echo Alex's comments, for the most part. Actually, my experience
in buying IP connectivity from them has been pretty solid as well, but
that was back before they tanked. They had some VERY good engineers (in
our area, at least) who could and did make things work very well. Their
sales departments however, were a model of disorganization. From our
point of view, there was too much top-down, "you must get approval of
everything", style management going on there. Kind of like buying a car;
"You're KILLING me here, but I'll take it to the sales manager and...."

FWIW, I will happily deal with inefficient sales processes IF, at the
end of the day, I get solid service at fair prices.

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