[Asterisk-biz] Can some one help me to become a voIP provider ?

Asterisk_List/ITS at itranser.com Asterisk_List/ITS at itranser.com
Mon Nov 22 08:52:53 MST 2004


I have been offereing voIP service for some time for several important 
customers (5-10 business with a high volume of international calls).  We 
are mainly based on voIP consultancy (Asterisk setup, configuration, etc), 
and we feel comfortable with the platform, but we think our knowledge is 
limited on the aspects relationated to give voIP services to a higher 
volume of customers, due to our limited infraestructure and manual 
management we are required to do.

Currently, we are doing the billing to our customer on an indirect way. We 
setup a VOIP account for each of our customers, and we point it to an 
external voIP provider. At the end of the each month, we access the CDR 
and billing of each customer on that external provider, add a margin (our 
beneficit), and send invoice to them. This is a factible way to work when 
you have a limited number of customers (i.e, 10-20), but when you have a 
higher number, is not the best way to work.

We already contacted several providers that offers us some "reselling 
packages"  including the billing, but on all the causes, we lost the 
control. For example, I  can not setup my margins, and even worse, the web 
page that is the "mirror" of my business to the customers, is not 
personalizable (with my own logos and links).  Although some of them offer 
me "a white label brand", hosted on their installations,  I also lost 
control on my customers, and I can not access to reasonable prices for the 
service, and the setup fee are to high.

My idea was to use one primary account that offers me a good margin and a 
secondary one for backup propouses, and have all the customers contacting 
MY SERVER using that accounts to go to the exterior. Maybe that way I have 
not the best routes, but it is enough for my current needs (I would growth 
if my market growth).  However, in order to do that, I have to install my 
own billing system.

In conclusion, I would like to "growth" and have my Asterisk as the 
termination point for my customers. To do that, I would need a billing 
software thar allows me to setup margins. It would be great if that 
software allows me also to provisioning users (so my customers/users can 
request an account on-line) and it would be also desirable to be able to 
have "resellers accounts" and the possibility to have resellers that work 
with their own margin.

I do not need to be a huge system. I want to offer the service for a few 
customers (probably no more than 100 business) and some few residential 
users (I am focused on business, no residential), but I would like to have 
at least a reasonable point to start and avoid the manual management I am 
required to do right now.

Could some one suggest me any solution for this need ? I do not care to 
pay a reasonable amount of money for services as far the solution fit my 
needs (make your offer if you feel you can give me the solution)

Thks for your help,
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