[Asterisk-biz] Nufone Support?

[john sar]

Spam filters?



--- Matthew Marlowe <matthew.marlowe at gmail.com> wrote:

> Actually emailing them is the best way - My
> responses are always < 1
> hour 99% of the time.
> 
> 
> On Fri, 03 Dec 2004 17:18:16 -0500, Scott Wolf
> <lists at aginet.com> wrote:
> > Strategic Minds wrote: 
> > 
> > 
> > Has anyone had any luck contacting Nufone about
> tech support? It
> seems like
> > they've disappeared off the face of the earth.
> 
> I've put in numerous
> > requests for support (since they don't have a
> telephone number). All I get
> > is a ticket number from their "Automated
> support system"
> 
> Calls go
> > unanswered and all of a sudden today, my DIDs
> don't work. I
> haven't been
> > impressed and am starting to wonder as to the
> financial
> viability of the
> > company.
> 
> It "feels" like a one man show. I'm not trashing
> nufone, but
> > it's
> starting to sound and feel like a scam.
> 
> Anybody feeling my
> > frustration?
> _______________________________________________
> Asterisk-Biz
> > mailing
> > list
> Asterisk-Biz at lists.digium.com
>
http://lists.digium.com/mailman/listinfo/asterisk-biz
> > Posting to this mailing list seems to be the best
> way of getting their
> > attention. We ran into an issue with getting an
> 800 # working with them.
> > Though the problem may very well have been with
> their provider of 800's,
> > they rarely if ever responded to any support
> e-mails. Only after making a
> > threat of canceling CC charges did I get a reply.
> I do not like having to
> > make threats to companies, but sometimes its the
> only way they will listen.
> > The actuall VOIP service they provide is great
> though. Once they #'s are
> > provisioned we have had little if any downtime
> with them, and no major
> > problems.
> > 
> > -- 
> > 
> > Scott Wolf - President
> > Wolf & Son Solutions, Inc. DBA Aginet
> > 252-255-5557 x601- scottwolf at aginet.com
> > http://www.aginet.com
> > 
> > _______________________________________________
> > Asterisk-Biz mailing list
> > Asterisk-Biz at lists.digium.com
> >
>
http://lists.digium.com/mailman/listinfo/asterisk-biz
> > 
> > 
> > 
> 
> 
> -- 
> MBM
> _______________________________________________
> Asterisk-Biz mailing list
> Asterisk-Biz at lists.digium.com
>
http://lists.digium.com/mailman/listinfo/asterisk-biz
> 



		
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