[asterisk-app-dev] queue.member and queue.caller status

Jared Smith jaredsmith at jaredsmith.net
Wed Dec 17 11:54:52 CST 2014


On Wed, Dec 17, 2014 at 12:38 PM, Leif Madsen <lmadsen at thinkingphones.com>
wrote:
>
> Off hand though I can't think of any other "states" that a caller could
> get into other than waiting, connected, or onhold.



The one that comes to my mind (and one we use frequently at my job) is a
post-call survey.  After the caller is done talking with an agent, they get
transferred to a post-call survey so they can rate the service they
received.

-Jared
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