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<td id="header-avatar-image-container" valign="top" style="padding: 0px; border-collapse: collapse; vertical-align: top; width: 32px; padding-right: 9px"><a href="https://wiki.asterisk.org/wiki/display/~seanbright?src=email" style="color: #3b73af; text-decoration: none"><img id="header-avatar-image" class="image_fix" src="cid:avatar_597ac98724191519f1212ed9dc97d7c9" height="32" width="32" border="0" style="border-radius: 3px; vertical-align: top" /></a></td>
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<td class="content-excerpt-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 0 24px"> <p class="diff-context-placeholder" style="margin: 10px 0 0 0; margin-top: 0">...</p>
<table class="diff-macro diff-block-target" style="background-color: #f0f0f0;border: 1px solid #dddddd;margin: 10px 1px;padding: 0 2px 2px;width: 100%;; border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; color: #333">
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5639/a252d7f5e75d7a8bf7047b4b2c92f71a56a8f048.48/_/plugins/servlet/confluence/placeholder/macro-icon?name=code" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Code Block</th>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">language</td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">text</td>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">ExternalIVR(/full/path/to/<span class="diff-html-removed" id="removed-diff-0" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">applcation</span><span class="diff-html-added" id="added-diff-0" style="font-size: 100%; background-color: #ddfade;">application</span>[(arguments)],options)
</pre> </td>
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0">The arguments are optional, however if they exist they must be enclosed in parentheses. The external application will be executed in a child process, with its standard file handles connected to the Asterisk process as follows:</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <p class="diff-block-target" style="margin: 10px 0 0 0">The specific <code style="font-family: monospace">ExternalIVR</code> options, <a href="#ExternalIVRInterface-events" style="color: #3b73af; text-decoration: none"><span class="diff-html-changed" id="changed-diff-0" style="background-color: #d6f0ff;">events</span></a><span class="diff-html-changed" style="background-color: #d6f0ff;"> </span>and <a href="#ExternalIVRInterface-commands" style="color: #3b73af; text-decoration: none"><span class="diff-html-changed" id="changed-diff-1" style="background-color: #d6f0ff;">commands</span></a><span class="diff-html-changed" style="background-color: #d6f0ff;"> </span>are detailed below.</p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0">Upon execution, if not specifically prevented by an option, the <code style="font-family: monospace">ExternalIVR</code> application will answer the channel (if it's not already answered), create an audio generator, and start playing silence. When your application wants to send audio to the channel, it can send a <a href="#ExternalIVRInterface-commands" style="color: #3b73af; text-decoration: none"><span class="diff-html-changed" id="changed-diff-2" style="background-color: #d6f0ff;">command</span></a><span class="diff-html-changed" style="background-color: #d6f0ff;"> </span>to add a file to the generator's playlist. The generator will then work its way through the list, playing each file in turn until it either runs out of files to play, the channel is hung up, or a command is received to clear the list and start with a new file. At any time, more files can be added to the list and the generator will play them in sequence.</p> <p class="diff-block-target" style="margin: 10px 0 0 0">While the generator is playing audio (or silence), any DTMF <a href="#ExternalIVRInterface-events" style="color: #3b73af; text-decoration: none"><span class="diff-html-changed" id="changed-diff-3" style="background-color: #d6f0ff;">events</span></a><span class="diff-html-changed" style="background-color: #d6f0ff;"> </span>received on the channel will be sent to the child process. Note that this can happen at any time, since the generator, the child process and the channel thread are all executing independently. It is very important that your external application be ready to receive events from Asterisk at all times (without blocking), or you could cause the channel to become non-responsive.</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p>
<ul class="diff-block-target" style="margin: 10px 0 0 0">
<li> <code style="font-family: monospace">0-9</code> - DTMF event for keys 0 through 9</li>
<li> <code style="font-family: monospace">A-D</code> - DTMF event for keys A through D</li>
<li> <code style="font-family: monospace">*</code> - DTMF event for key *</li>
<li> <code style="font-family: monospace">#</code> - DTMF event for key #</li>
<li> <code style="font-family: monospace">H</code> - The channel was hung up by the connected party</li>
<li> <code style="font-family: monospace">E</code> - The script requested an exit</li>
<li> <code style="font-family: monospace">Z</code> - The previous command was unable to be executed. There may be a data element if appropriate, see specific commands below for details</li>
<li> <code style="font-family: monospace">T</code> - The play list was interrupted (see <a href="#ExternalIVRInterface-S-command" style="color: #3b73af; text-decoration: none"><code style="font-family: monospace"><span class="diff-html-changed" id="changed-diff-4" style="background-color: #d6f0ff;">S</span></code><span class="diff-html-changed" style="background-color: #d6f0ff;"> command</span></a>)</li>
<li> <code style="font-family: monospace">D</code> - A file was dropped from the play list due to interruption (the data element will be the dropped file name) NOTE: this tag conflicts with the <code style="font-family: monospace">D</code> DTMF event tag. The existence of the data element is used to differentiate between the two cases</li>
<li> <code style="font-family: monospace">F</code> - A file has finished playing (the data element will be the file name)</li>
<li> <code style="font-family: monospace">P</code> - A response to the <a href="#ExternalIVRInterface-P-command" style="color: #3b73af; text-decoration: none"><code style="font-family: monospace"><span class="diff-html-changed" id="changed-diff-5" style="background-color: #d6f0ff;">P</span></code><span class="diff-html-changed" style="background-color: #d6f0ff;"> command</span></a> </li>
<li> <code style="font-family: monospace">G</code> - A response to the <a href="#ExternalIVRInterface-G-command" style="color: #3b73af; text-decoration: none"><code style="font-family: monospace"><span class="diff-html-changed" id="changed-diff-6" style="background-color: #d6f0ff;">G</span></code><span class="diff-html-changed" style="background-color: #d6f0ff;"> command</span></a> </li>
<li> <code style="font-family: monospace">I</code> - An Inform message, meant to "inform" the client that something has occurred. (see Inform Messages below)</li>
</ul> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> </td>
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