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<td id="header-avatar-image-container" valign="top" style="padding: 0px; border-collapse: collapse; vertical-align: top; width: 32px; padding-right: 9px"><a href="https://wiki.asterisk.org/wiki/display/~rnewton?src=email" style="color: #3b73af; text-decoration: none"><img id="header-avatar-image" class="image_fix" src="cid:avatar_925838d3d8b1f71935f30b314c925d64" height="32" width="32" border="0" style="border-radius: 3px; vertical-align: top" /></a></td>
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<td class="notification-comment-pattern-container mobile-resize-text" style="padding: 0px; border-collapse: collapse; padding: 0px"><strong>Change comment:</strong> Adding IPv6 transport issue inspired by http://forums.asterisk.org/viewtopic.php?f=1&t=92055</td>
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<td id="page-title-pattern-icon-image-container-cell" style="padding: 0px; border-collapse: collapse; width: 16px; padding: 9px 8px 0px 0px; mso-text-raise: 5px; mso-line-height-rule: exactly"><a href="https://wiki.asterisk.org/wiki/display/AST/Asterisk+PJSIP+Troubleshooting+Guide?src=email" title="page icon" style="vertical-align: top;; color: #3b73af; text-decoration: none"><img style="vertical-align: top; display: block;" src="cid:page-icon" alt="page icon" title="page icon" height="16" width="16" border="0" /></a></td>
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<table class="content-excerpt-pattern" cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; color: #333; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 1px">
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<td class="content-excerpt-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 0 24px"> <p class="diff-context-placeholder" style="margin: 10px 0 0 0; margin-top: 0">...</p>
<ul class="diff-block-context" style="margin: 10px 0 0 0">
<li>Ensure that the <code style="font-family: monospace">res_pjsip_mwi.so</code> and the <code style="font-family: monospace">res_pjsip_mwi_body_generator.so</code> modules are loaded.</li>
<li>Ensure that the AoR that the MWI SUBSCRIBE is being sent to has <code style="font-family: monospace">mailboxes</code> configured on it. Note that the option name is <code style="font-family: monospace">mailboxes</code> and not <code style="font-family: monospace">mailbox</code>.</li>
<li> <p style="margin: 10px 0 0 0; margin-top: 0">When subscribing to MWI, you may see a message like the following:</p>
<table class="diff-macro" style="background-color: #f0f0f0;border: 1px solid #dddddd;margin: 10px 1px;padding: 0 2px 2px;width: 100%;; border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; color: #333">
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5635/60fd2eb45debbf4ede2b669f4c9b96b4ce40a937.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">[2014-10-16 13:06:51.323] NOTICE[3963]: res_pjsip_mwi.c:566 mwi_validate_for_aor: Endpoint '200' already configured for unsolicited MWI for mailbox '200'. Denying MWI subscription to 200</pre> </td>
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</table> <p style="margin: 10px 0 0 0">The most likely cause of something like this is that you have an endpoint and an AoR that both have <code style="font-family: monospace">mailboxes = 200</code> in your configuration. The endpoint with <code style="font-family: monospace">mailboxes = 200</code> attempts to subscribe to the AoR that has <code style="font-family: monospace">mailboxes = 200</code>. In this case, since Asterisk is already sending MWI notifications about mailbox 200 to the endpoint, the subscription to the AoR is denied. To fix this, remove the <code style="font-family: monospace">mailboxes</code> option from your endpoint, or configure your device not to attempt to subscribe to MWI.</p> </li>
<li>Asterisk has multiple ways of having MWI state set, but the most common way is to use <code style="font-family: monospace">app_voicemail</code> that comes with Asterisk. <code style="font-family: monospace">app_voicemail</code> has a requirement that mailbox names must follow the format "mailbox@context". If you are using <code style="font-family: monospace">app_voicemail</code> and you configure MWI in <code style="font-family: monospace">pjsip.conf</code> and only provide the mailbox name without a context, then you will not receive MWI updates when the state of the mailbox changes.</li>
</ul> <h1 id="AsteriskPJSIPTroubleshootingGuide-ConfigurationIssues" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0"> <span class="diff-html-added" id="added-diff-0" style="font-size: 100%; background-color: #ddfade;">Configuration Issues</span> </h1> <h2 id="AsteriskPJSIPTroubleshootingGuide-Can'tcreateanIPv6transport" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 20px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0; margin-top: 10px"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Can't create an IPv6 transport</span> </h2> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">You've configured a transport in pjsip.conf to bind to an IPv6 address or block. However, Asterisk fails to create the transport when loading!</span> </p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">If you look into your logs you might messages similar to the following:</span> </p>
<table class="diff-macro diff-html-added diff-block-target diff-block-context" style="background-color: #f0f0f0;border: 1px solid #dddddd;margin: 10px 1px;padding: 0 2px 2px;width: 100%;background-color: #ddfade;border-color: #93c49f;; border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; color: #333">
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB/5635/60fd2eb45debbf4ede2b669f4c9b96b4ce40a937.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</span></th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">[Dec 12 00:58:31] ERROR[10157] config_options.c: Error parsing bind=:: at line 8 of
[Dec 12 00:58:31] ERROR[10157] res_sorcery_config.c: Could not create an object of type 'transport' with id 'my-ipv6-transport' from configuration file 'pjsip.conf'</span>
</pre> </td>
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</table> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">The most likely issue is that you have not compiled </span><strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">pjproject</span></strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> with support for IPv6. You can find instructions at </span><a class="confluence-link unresolved" href="#" style="color: #3b73af; text-decoration: none"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Building and Installing pjproject</span></a><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">.</span> </p> </td>
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<td class="actions-pattern-action-bull" style="padding: 0px; border-collapse: collapse; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 4px; color: #999; padding: 0 5px">•</td>
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