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<td id="header-avatar-image-container" valign="top" style="padding: 0px; border-collapse: collapse; vertical-align: top; width: 32px; padding-right: 9px"><a href="https://wiki.asterisk.org/wiki/display/~rnewton?src=email" style="color: #3b73af; text-decoration: none"><img id="header-avatar-image" class="image_fix" src="cid:avatar_925838d3d8b1f71935f30b314c925d64" height="32" width="32" border="0" style="border-radius: 3px; vertical-align: top" /></a></td>
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<td class="notification-comment-pattern-container mobile-resize-text" style="padding: 0px; border-collapse: collapse; padding: 0px"><strong>Change comment:</strong> Added note on enabling pjsip logger. Made 2.1 instruction a bit more descriptive.</td>
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<td id="page-title-pattern-icon-image-container-cell" style="padding: 0px; border-collapse: collapse; width: 16px; padding: 9px 8px 0px 0px; mso-text-raise: 5px; mso-line-height-rule: exactly"><a href="https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information?src=email" title="page icon" style="vertical-align: top;; color: #3b73af; text-decoration: none"><img style="vertical-align: top; display: block;" src="cid:page-icon" alt="page icon" title="page icon" height="16" width="16" border="0" /></a></td>
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<td class="content-excerpt-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 0 24px"> <p class="diff-context-placeholder" style="margin: 10px 0 0 0; margin-top: 0">...</p> <p class="diff-block-context" style="margin: 10px 0 0 0"> <strong>1.</strong> Edit the logger.conf file to enable debug output to your filesystem. Add the following line. The word "myDebugLog" can be changed to anything you want, as that is the filename the logging will be written to. A good example might be something like: issue_12345_full_log</p>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">logger.conf</td>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-removed" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>[logfiles]
myDebugLog => notice,warning,error,debug,verbose,dtmf
</pre> </td>
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0"> <strong>2.</strong> From the Asterisk CLI, restart the logger module:</p>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-removed" id="removed-diff-1" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> core set verbose 5
*CLI> core set debug 5
*CLI> module reload logger
</pre> </td>
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0">Optionally, if you've used this file to record data previously, then rotate the logs:</p>
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<span class="diff-html-removed" id="removed-diff-2" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> logger rotate
</pre> </td>
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</table> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <strong>2.1.</strong> Depending on your issue <span class="diff-html-added" id="added-diff-1" style="font-size: 100%; background-color: #ddfade;">and if a protocol level trace is requested</span>, be sure to enable the channel driver logging.</p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" id="added-diff-2" style="font-size: 100%; background-color: #ddfade;">New PJSIP driver (12 or higher)</span> </p>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">*CLI> pjsip set logger on</span>
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0">SIP (1.6.0 or higher)</p>
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<span class="diff-html-removed" id="removed-diff-3" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> sip set debug on
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0">SIP (1.4)</p>
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<span class="diff-html-removed" id="removed-diff-4" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> sip set debug
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0">IAX2 (1.6.0 or higher)</p>
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<span class="diff-html-removed" id="removed-diff-5" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> iax2 set debug on
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0">IAX2 (1.4)</p>
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<span class="diff-html-removed" id="removed-diff-6" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> iax2 set debug
</pre> </td>
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0"> <strong>3.</strong> Reproduce your issue.</p> <p class="diff-block-context" style="margin: 10px 0 0 0"> <strong>4.</strong> Once finished, be sure to disable the extra debugging:</p>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-removed" id="removed-diff-7" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> core set verbose 0
*CLI> core set debug 0
</pre> </td>
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</table> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <p class="diff-block-context" style="margin: 10px 0 0 0">SIP (1.4 or higher)</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/plugins/servlet/confluence/placeholder/macro-icon?name=code" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Code Block</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-removed" id="removed-diff-8" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> sip set debug off
</pre> </td>
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0">IAX2 (1.4 or higher)</p>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-removed" id="removed-diff-9" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> iax2 set debug off
</pre> </td>
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0"> <strong>5.</strong> Upload the file located in /var/log/asterisk/myDebugLog to the issue tracker.</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <p class="diff-block-context" style="margin: 10px 0 0 0"> <strong>6.</strong> Disable logging to the filesystem. Edit the logger.conf file and comment out or delete the line you added in step 1. Using a semi-colon as the first character on the line will comment out the line.</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/plugins/servlet/confluence/placeholder/macro-icon?name=code" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Code Block</th>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" id="added-diff-3" style="font-size: 100%; background-color: #ddfade;">borderStyle</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">solid</span></td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">title</td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">logger.conf</td>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-removed" id="removed-diff-10" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">borderStyle</span></td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse"><span class="diff-html-removed" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">solid</span></td>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-removed" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>[logfiles]
;myDebugLog => notice,warning,error,debug,verbose,dtmf
</pre> </td>
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</table> <p class="diff-block-context" style="margin: 10px 0 0 0">Then reload the logger module like in step 2:</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/plugins/servlet/confluence/placeholder/macro-icon?name=code" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Code Block</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-removed" id="removed-diff-11" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">
</span>*CLI> module reload logger
</pre> </td>
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