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<td id="header-avatar-image-container" valign="top" style="padding: 0px; border-collapse: collapse; vertical-align: top; width: 32px; padding-right: 9px"><a href="https://wiki.asterisk.org/wiki/display/~rnewton?src=email" style="color: #3b73af; text-decoration: none"><img id="header-avatar-image" class="image_fix" src="cid:avatar_925838d3d8b1f71935f30b314c925d64" height="32" width="32" border="0" style="border-radius: 3px; vertical-align: top" /></a></td>
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<td class="notification-comment-pattern-container mobile-resize-text" style="padding: 0px; border-collapse: collapse; padding: 0px"><strong>Change comment:</strong> clarity on what devices support Presence State notification, and Presence State vs SIP presence notifications used for extension/device state.</td>
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<td id="page-title-pattern-icon-image-container-cell" style="padding: 0px; border-collapse: collapse; width: 16px; padding: 9px 8px 0px 0px; mso-text-raise: 5px; mso-line-height-rule: exactly"><a href="https://wiki.asterisk.org/wiki/display/AST/Presence+State?src=email" title="page icon" style="vertical-align: top;; color: #3b73af; text-decoration: none"><img style="vertical-align: top; display: block;" src="cid:page-icon" alt="page icon" title="page icon" height="16" width="16" border="0" /></a></td>
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<table class="content-excerpt-pattern" cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; color: #333; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px; mso-line-height-rule: exactly; mso-text-raise: 1px">
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<td class="content-excerpt-pattern-container mobile-resize-text " style="padding: 0px; border-collapse: collapse; padding: 0 0 0 24px"> <p class="diff-context-placeholder" style="margin: 10px 0 0 0; margin-top: 0">...</p> <p class="diff-block-target" style="margin: 10px 0 0 0">The only provider of presence state in Asterisk 11 is the <code style="font-family: monospace">CustomPresence</code> provider. This provider is supplied by the <code style="font-family: monospace">func_presencestate.so</code> module, which grants access to the <code style="font-family: monospace">PRESENCE_STATE</code> dialplan function. The documentation for <code style="font-family: monospace">PRESENCE_STATE</code> can be found <a class="confluence-link unresolved" href="#" style="color: #3b73af; text-decoration: none">here</a>.<code style="font-family: monospace"> CustomPresence</code> is device-agnostic <span class="diff-html-added" id="added-diff-0" style="font-size: 100%; background-color: #ddfade;">within the core </span>and can be a handy way to set and query presence <span class="diff-html-added" id="added-diff-1" style="font-size: 100%; background-color: #ddfade;">from </span><a class="confluence-link unresolved" href="#" style="color: #3b73af; text-decoration: none"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">dialplan</span></a><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">, or APIs such as the </span><a class="confluence-link unresolved" href="#" style="color: #3b73af; text-decoration: none"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">AMI</span></a>.</p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0">A simple use case for <code style="font-family: monospace">CustomPresence</code> <span class="diff-html-added" id="added-diff-3" style="font-size: 100%; background-color: #ddfade;">in dialplan </span>is demonstrated below.</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">[default]
exten => 2000,1,Answer()
same => n,Set(CURRENT_PRESENCE=${PRESENCE_STATE(CustomPresence:Bob,value)})
same => n,GotoIf($[${CURRENT_PRESENCE}=available]?set_unavailable:set_available)
same => n(set_available),Set(PRESENCE_STATE(CustomPresence:Bob)=available,,)
same => n,Goto(finished)
same => n(set_unavailable),Set(PRESENCE_STATE(CustomPresence:Bob)=unavailable,,)
same => n(finished),Playback(queue-thankyou)
same => n,Hangup
exten => 2001,1,GotoIf($[${PRESENCE_STATE(CustomPresence:Bob,value)}!=available]?voicemail)
same => n,Dial(SIP/Bob)
same => n(voicemail)VoiceMail(Bob@default)
</pre> </td>
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</table> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <h1 id="PresenceState-ConfiguringPresenceSubscriptionwithHints" class="diff-block-context" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0">Configuring Presence Subscription with Hints</h1> <p class="diff-block-target" style="margin: 10px 0 0 0"> <span class="diff-html-added" id="added-diff-4" style="font-size: 100%; background-color: #ddfade;">As is mentioned in the phone support section, at the time of writing this will only work with a Digium phone.</span> </p> <p class="diff-block-context" style="margin: 10px 0 0 0">Like with device state, presence state is associated to a dialplan extension with a hint. Presence state hints come after device state in the hint extension and are separated by a comma (<code style="font-family: monospace">,</code>). As an example:</p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">[default]
exten => 2000,hint,SIP/2000,CustomPresence:2000
exten => 2000,1,Dial(SIP/2000)
same => n,Hangup()
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="diff-html-removed" id="removed-diff-1" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/images/icons/macrobrowser/dropdown/warning.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Warning</span></th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <p style="margin: 10px 0 0 0; margin-top: 0"> <span class="diff-html-removed" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">The hint definition must contain both a device and presence state provider for presence state notifications to be generated. You cannot define a hint referencing a presence state provider by itself.</span> </p> </td>
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</table> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-removed" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">The above </span><span class="diff-html-added" id="added-diff-5" style="font-size: 100%; background-color: #ddfade;">Or alternatively, you could define the presence state provider without a device.</span> </p>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</span></th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">
<span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">exten => 2000,hint,,CustomPresence:2000
</span>
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</table> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">The </span><strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">first</span></strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> </span>example would allow for someone subscribing to the extension state of <code style="font-family: monospace">2000@default</code> to be notified of device state changes for device <code style="font-family: monospace">SIP/2000</code> as well as presence state changes for the presence provider <code style="font-family: monospace">CustomPresence:2000</code>.</p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0">The <strong><span class="diff-html-added" id="added-diff-7" style="font-size: 100%; background-color: #ddfade;">second</span></strong><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> example would allow for the subscriber to receive notification of state changes for only the presence provider </span><span class="diff-html-changed" id="changed-diff-0" style="background-color: #d6f0ff;">CustomPresence</span><span class="diff-html-added" id="added-diff-8" style="font-size: 100%; background-color: #ddfade;">:2000.</span> </p> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">The </span><code style="font-family: monospace"><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">CustomPresence</span></code><span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;"> </span>presence state provider will be discussed further on this page.</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <p class="diff-block-target" style="margin: 10px 0 0 0">When a SIP device is subscribed to a hint you have configured in Asterisk and that hint references a presence state <span class="diff-html-added" id="added-diff-9" style="font-size: 100%; background-color: #ddfade;">provider</span>, then upon change of that state Asterisk will generate a notification. That notification will take the form of a SIP NOTIFY including XML <span class="diff-html-added" id="added-diff-10" style="font-size: 100%; background-color: #ddfade;">content</span>. In the expanding panel below I've included an example of a presence notification sent to a <span class="diff-html-removed" id="removed-diff-2" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">Jitsi softphone</span><span class="diff-html-added" id="added-diff-11" style="font-size: 100%; background-color: #ddfade;">Digium phone</span>. This particular presence notification happened when we changed presence state for CustomPresence:6002 via the CLI command 'presencestate change'.</p>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">title</td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">Click here to see the NOTIFY example</td>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/images/icons/macrobrowser/dropdown/noformat.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>No Format</th>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <pre style="margin: 10px 0 0 0; margin-top: 0">myserver*CLI> presencestate change CustomPresence:6002 UNAVAILABLE
Changing 6002 to UNAVAILABLE
set_destination: Parsing <sip:6002@10.24.18.138:5060;ob> for address/port to send to
set_destination: set destination to 10.24.18.138:5060
Reliably Transmitting (no NAT) to 10.24.18.138:5060:
NOTIFY sip:6002@10.24.18.138:5060;ob SIP/2.0
Via: SIP/2.0/UDP 10.24.18.124:5060;branch=z9hG4bK68008251;rport
Max-Forwards: 70
From: sip:6002@10.24.18.124;tag=as722c69ec
To: "Bob" <sip:6002@10.24.18.124>;tag=4DpRZfRIlaKU9iQcaME2APx85TgFOEN7
Contact: <sip:6002@10.24.18.124:5060>
Call-ID: JVoQfeZe1cWTdPI5aTWkRpdqkjs8zmME
CSeq: 104 NOTIFY
User-Agent: Asterisk PBX SVN-branch-12-r413487
Subscription-State: active
Event: presence
Content-Type: application/pidf+xml
Content-Length: 602
<?xml version="1.0" encoding="ISO-8859-1"?>
<presence xmlns="urn:ietf:params:xml:ns:pidf"
xmlns:pp="urn:ietf:params:xml:ns:pidf:person"
xmlns:es="urn:ietf:params:xml:ns:pidf:rpid:status:rpid-status"
xmlns:ep="urn:ietf:params:xml:ns:pidf:rpid:rpid-person"
entity="sip:6002@10.24.18.124">
<pp:person><status>
</status></pp:person>
<note>Ready</note>
<tuple id="6002">
<contact priority="1">sip:6002@10.24.18.124</contact>
<status><basic>open</basic></status>
</tuple>
<tuple id="digium-presence">
<status>
<digium_presence type="unavailable" subtype=""></digium_presence>
</status>
</tuple>
</presence>
---
== Extension Changed 6002[from-internal] new state Idle for Notify User 6002
<--- SIP read from UDP:10.24.18.138:5060 --->
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.24.18.124:5060;rport=5060;received=10.24.18.124;branch=z9hG4bK68008251
Call-ID: JVoQfeZe1cWTdPI5aTWkRpdqkjs8zmME
From: <sip:6002@10.24.18.124>;tag=as722c69ec
To: "Bob" <sip:6002@10.24.18.124>;tag=4DpRZfRIlaKU9iQcaME2APx85TgFOEN7
CSeq: 104 NOTIFY
Contact: "Bob" <sip:6002@10.24.18.138:5060;ob>
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Supported: replaces, 100rel, timer, norefersub
Content-Length: 0
<------------->
</pre> </td>
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</table> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> <h1 id="PresenceState-PhoneSupportforPresenceStateviaSIPpresencenotifications" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0"> <span class="diff-html-changed" id="changed-diff-1" style="background-color: #d6f0ff;">Phone Support </span><span class="diff-html-added" id="added-diff-12" style="font-size: 100%; background-color: #ddfade;">for Presence State via SIP presence notifications</span> </h1> <p class="diff-block-target diff-block-context" style="margin: 10px 0 0 0"> <span class="diff-html-added" id="added-diff-13" style="font-size: 100%; background-color: #ddfade;">At the time of writing, only </span>Digium phones have built-in support for <span class="diff-html-added" id="added-diff-14" style="font-size: 100%; background-color: #ddfade;">interpreting </span>Asterisk's <span class="diff-html-added" id="added-diff-15" style="font-size: 100%; background-color: #ddfade;">Presence State notifications (as opposed to SIP </span>presence <span class="diff-html-added" id="added-diff-16" style="font-size: 100%; background-color: #ddfade;">notifications for extension/device </span>state<span class="diff-html-added" id="added-diff-17" style="font-size: 100%; background-color: #ddfade;">)</span>. <span class="diff-html-added" id="added-diff-18" style="font-size: 100%; background-color: #ddfade;">The CustomPresence provider itself is device-agnostic and support for other devices could be added in. Or devices themselves (soft-phone or hardphone) could be modified to interpret the XML send out in the Presence State notification.</span> </p> <h2 id="PresenceState-DigiumPhones" class="diff-block-target diff-block-context" style="margin: 10px 0 0 0; font-size: 20px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0"> <span class="diff-html-added" style="font-size: 100%; background-color: #ddfade;">Digium Phones</span> </h2> <p class="diff-block-context" style="margin: 10px 0 0 0"> <a href="http://www.youtube.com/watch?v=yMuGMGl4Ww0" class="external-link" rel="nofollow" style="color: #3b73af; text-decoration: none">This Video</a> provides more insight on how presence can be set and viewed on Digium phones.</p> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> </td>
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