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<td id="header-avatar-image-container" valign="top" style="padding: 0px; border-collapse: collapse; vertical-align: top; width: 32px; padding-right: 9px"><a href="https://wiki.asterisk.org/wiki/display/~rnewton?src=email" style="color: #3b73af; text-decoration: none"><img id="header-avatar-image" class="image_fix" src="cid:avatar_925838d3d8b1f71935f30b314c925d64" height="32" width="32" border="0" style="border-radius: 3px; vertical-align: top" /></a></td>
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<td class="notification-comment-pattern-container mobile-resize-text" style="padding: 0px; border-collapse: collapse; padding: 0px"><strong>Change comment:</strong> Removed the differences heading as the overview was really covering that as well. merged the two.</td>
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<td class="diff-macro-body" style="background-color: #fff;border: 1px solid #dddddd;padding: 10px;; padding: 0px; border-collapse: collapse"> <h1 id="PresenceState-Overview" style="margin: 10px 0 0 0; margin-top: 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0; margin-top: 0">Overview</h1> <p style="margin: 10px 0 0 0">Asterisk 11 has been outfitted with support for presence states. An easy way to understand this is to compare presence state support to the device state support Asterisk has always had. Like with device state support, Asterisk has a core API so that modules can register themselves as presence state providers, alert others to changes in presence state, and query the presence state of others. The difference between the device and presence state concepts is made clear by understanding the subject of state for each concept.</p>
<ul style="margin: 10px 0 0 0">
<li>Device state reflects the current <strong>state of a physical device</strong> connected to Asterisk</li>
<li>Presence state reflects the current <strong>state of the user</strong> of the device</li>
</ul> <p style="margin: 10px 0 0 0">For example, a <strong>device</strong> may currently be <code style="font-family: monospace">not in use</code> but the <strong>person</strong> is <code style="font-family: monospace">away</code>. This can be a critical detail when determining the availability of the <strong>person</strong>.</p> <h1 id="PresenceState-DifferencesBetweenPresenceStateandDeviceStateSupport" style="margin: 10px 0 0 0; font-size: 24px; font-weight: normal; line-height: 30px; margin: 40px 0 0 0"> <span class="diff-html-removed" id="removed-diff-0" style="font-size: 100%; background-color: #ffe7e7; text-decoration: line-through;">Differences Between Presence State and Device State Support</span> </h1> <p style="margin: 10px 0 0 0">While the architectures of presence state and device state support in Asterisk are similar, there are some key differences between the two.</p>
<ul style="margin: 10px 0 0 0">
<li>Asterisk cannot infer presence state changes the same way it can device state changes. For instance, when a SIP endpoint is on a call, Asterisk can infer that the device is being used and report the device state as <code style="font-family: monospace">in use</code>. Asterisk cannot infer whether a user of such a device does not wish to be disturbed or would rather chat, though. Thus, all presence state changes have to be manually enacted.</li>
<li>Asterisk does not take presence into consideration when determining availability of a device. For instance, members of a queue whose device state is <code style="font-family: monospace">busy</code> will not be called; however, if that member's device is <code style="font-family: monospace">not in use</code> but his presence is <code style="font-family: monospace">away</code> then Asterisk will still attempt to call the queue member.</li>
<li>Asterisk cannot aggregate multiple presence states into a single combined state. Multiple device states can be listed in an extension's hint priority to have a combined state reported. Presence state support in Asterisk lacks this concept.</li>
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<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">title</td>
<td style="background-color: #fafafa; padding: 0 0 0 5px; font-size: 12px; text-align: left;; padding: 0px; border-collapse: collapse">On this Page</td>
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<th class="diff-macro-title" style="background-color: transparent; text-align: left; font-weight: normal;padding: 5px;"><span class="icon macro-placeholder-icon" style="background-color: ;line-height: 20px;"><img src="https://wiki.asterisk.org/wiki/s/en_GB-1988229788/4732/f543bd9a3bbc12daed85f6f5e5cba84282599932.48/_/images/icons/macrobrowser/dropdown/toc.png" style="padding-right: 5px; vertical-align: text-bottom;" /> </span>Table of Contents</th>
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</table> <p class="diff-context-placeholder" style="margin: 10px 0 0 0">...</p> </td>
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