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<h2><a href="https://wiki.asterisk.org/wiki/display/AST/Creating+a+Simple+IVR+Menu">Creating a Simple IVR Menu</a></h2>
<h4>Page <b>edited</b> by <a href="https://wiki.asterisk.org/wiki/display/~lmadsen">Leif Madsen</a>
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<b>Comment:</b>
Update dialplan to use the A:TDG method.<br />
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<h4>Changes (8)</h4>
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<tr><td class="diff-snipped" >...<br></td></tr>
<tr><td class="diff-unchanged" >{code}[demo-menu] <br>exten=>s,1,Answer(500) <br></td></tr>
<tr><td class="diff-deleted-lines" style="color:#999;background-color:#fdd;text-decoration:line-through;">exten=>s,n(loop),Background(press-1&or&press-2) <br>exten=>s,n,WaitExten() <br></td></tr>
<tr><td class="diff-added-lines" style="background-color: #dfd;"> same => n(loop),Background(press-1&or&press-2) <br> same => n,WaitExten() <br></td></tr>
<tr><td class="diff-unchanged" > <br>exten=>1,1,Playback(you-entered) <br></td></tr>
<tr><td class="diff-deleted-lines" style="color:#999;background-color:#fdd;text-decoration:line-through;">exten=>1,n,SayNumber(1) <br>exten=>1,n,Goto(s,loop) <br></td></tr>
<tr><td class="diff-added-lines" style="background-color: #dfd;"> same => n,SayNumber(1) <br> same => n,Goto(s,loop) <br></td></tr>
<tr><td class="diff-unchanged" > <br>exten=>2,1,Playback(you-entered) <br></td></tr>
<tr><td class="diff-deleted-lines" style="color:#999;background-color:#fdd;text-decoration:line-through;">exten=>2,n,SayNumber(2) <br>exten=>2,n,Goto(s,loop){code} <br></td></tr>
<tr><td class="diff-added-lines" style="background-color: #dfd;"> same => n,SayNumber(2) <br> same => n,Goto(s,loop){code} <br></td></tr>
<tr><td class="diff-unchanged" >Before we can use the demo menu above, we need to add an extension to the *\[docs:users\]* context to redirect the caller to our menu. Add this line to the *\[docs:users\]* context in your dialplan: <br></td></tr>
<tr><td class="diff-deleted-lines" style="color:#999;background-color:#fdd;text-decoration:line-through;">{code}exten=>6598,1,Goto(demo-menu,s,1) <br></td></tr>
<tr><td class="diff-added-lines" style="background-color: #dfd;">{code}exten => 6598,1,Goto(demo-menu,s,1) <br></td></tr>
<tr><td class="diff-unchanged" >{code} <br>Reload your dialplan, and then try dialing extension *6598* to test your auto-attendant menu. <br></td></tr>
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</div> <h4>Full Content</h4>
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<p>Let's go ahead and apply what we've learned about the various dialplan applications by building a very simple auto-attendant menu. It is common practice to create an auto-attendant or IVR menu in a new context, so that it remains independant of the other extensions in the dialplan. Please add the following to your dialplan (the <b>extensions.conf</b> file) to create a new <b>demo-menu</b> context. In this new context, we'll create a simple menu that prompts you to enter one or two, and then it will read back what you're entered.</p>
<div class='panelMacro'><table class='infoMacro'><colgroup><col width='24'><col></colgroup><tr><td valign='top'><img src="/wiki/images/icons/emoticons/information.gif" width="16" height="16" align="absmiddle" alt="" border="0"></td><td><b>Sample Sound Prompts</b><br />Please note that the example below (and many of the other examples in this guide) use sound prompts that are part of the <em>extra</em> sounds packages. If you didn't install the extra sounds earlier, now might be a good time to do that.</td></tr></table></div>
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<script type="syntaxhighlighter" class="toolbar: false; theme: Confluence; brush: java; gutter: false"><![CDATA[[demo-menu]
exten=>s,1,Answer(500)
same => n(loop),Background(press-1&or&press-2)
same => n,WaitExten()
exten=>1,1,Playback(you-entered)
same => n,SayNumber(1)
same => n,Goto(s,loop)
exten=>2,1,Playback(you-entered)
same => n,SayNumber(2)
same => n,Goto(s,loop)]]></script>
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<p>Before we can use the demo menu above, we need to add an extension to the <b>[docs:users]</b> context to redirect the caller to our menu. Add this line to the <b>[docs:users]</b> context in your dialplan:</p>
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<script type="syntaxhighlighter" class="toolbar: false; theme: Confluence; brush: java; gutter: false"><![CDATA[exten => 6598,1,Goto(demo-menu,s,1)
]]></script>
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<p>Reload your dialplan, and then try dialing extension <b>6598</b> to test your auto-attendant menu.</p>
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