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    <h2><a href="https://wiki.asterisk.org/wiki/display/AST/Building+Queues?focusedCommentId=10649687#comment-10649687">Building Queues</a></h2>
        <h4>Page
        <b>comment added</b> by              <a href="https://wiki.asterisk.org/wiki/display/~mdavenport">Malcolm Davenport</a>
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       <p>Howdy,</p>

<p>Unless you've not already answered them in the dialplan, you shouldn't have to do that at this point.  Are they unanswered, otherwise?</p>
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        <strong>In reply to a comment by <a href="/wiki/display/~shayne.alone@gmail.com"
                          class="url fn confluence-userlink" data-username="shayne.alone@gmail.com"
                   >AliReza Taleghani</a>:</strong><br/>
        <p>before anything, thanks too much because of your wiki;<br/>
I think that it should be so nice, if we answer the Calls that want to insert info QUEUE, just before that queuing them.</p>

<p>the problem was that i MOH was playing, but the Callers didn't hear anything,so i do some what like the fallowing change:</p>

<div class='panelMacro'><table class='tipMacro'><colgroup><col width='24'><col></colgroup><tr><td valign='top'><img src="/wiki/images/icons/emoticons/check.gif" width="16" height="16" align="absmiddle" alt="" border="0"></td><td><b>;add Answer application before queuing calls</b><br />exten =&gt; _1XX,n,Answer()<br/>
exten =&gt; _1XX,n,Queue(${thisQueue})</td></tr></table></div>


<p>I will be glad to know if i do anything wrong, or not!<br/>
but this change solved my problem very well.</p>

<p>&#8211;<br/>
Best Regards,<br/>
Ali R. Taleghani</p>
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