<div dir="ltr"><div>Are the phones and the server in the same subnet? You might making note of the IPs and just simply try pinging everything with the uplink disconnected. Also, if you are using domain names for registration, it is possible a dns server must be reachable. </div><div><br></div><div>If you are using database for any of your call processing, an unreachable dns server can also be the cause of trouble. For some reason, even if you are using IP addressing, Mysql will try to resolve a connection and can hang (there is a mysql parameter to not resolve addresses).</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Nov 8, 2023 at 8:46 AM Marek Greško <<a href="mailto:marek.gresko@protonmail.com">marek.gresko@protonmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hello,<br>
<br>
it did not seem the call hung. It seemed it never started. There was no dialplan execution on the asterisk side. It looked like phones were unregistered. Same shows the log posted previously.<br>
<br>
Marek<br>
<br>
<br>
<br>
<br>
<br>
Sent with Proton Mail secure email.<br>
<br>
------- Original Message -------<br>
On Wednesday, November 8th, 2023 at 1:21, John Harragin <<a href="mailto:jharragin@mw.k12.ny.us" target="_blank">jharragin@mw.k12.ny.us</a>> wrote:<br>
<br>
<br>
> Marek,<br>
> <br>
> See if calls hang in the system if you encounter another outage<br>
> core show channels<br>
> <br>
> ...if so,<br>
> core set verbose 3<br>
> and see what instructions subsequent calls hang on.<br>
> <br>
> <br>
> <br>
> On Mon, Nov 6, 2023 at 4:44 PM Marek Greško <a href="mailto:marek.gresko@protonmail.com" target="_blank">marek.gresko@protonmail.com</a> wrote:<br>
> <br>
> > Hello,<br>
> > <br>
> > sure I have local DNS server and public resolving should not be needed for phone registrations. Running pjsip show endpojnt show the endpoints as not in use.<br>
> > <br>
> > When looking into logs I see only res_pjsip_outbound_registration.c: No response<br>
> > received from sip provider. Nothing else.<br>
> > <br>
> > In phone log I see:<br>
> > CC_eventProc(event=63(CC_EV_SIG_REGISTER_FAILED),<br>
> > lid=0, par=0, par2=(nil))<br>
> > <br>
> > The phone is Cisco SPA525G2.<br>
> > <br>
> > Thanks.<br>
> > <br>
> > Marek<br>
> > <br>
> > ------- Original Message -------<br>
> > On Monday, November 6th, 2023 at 15:45, Joshua C. Colp <a href="mailto:jcolp@sangoma.com" target="_blank">jcolp@sangoma.com</a> wrote:<br>
> > <br>
> > On Mon, Nov 6, 2023 at 10:42 AM Marek Greško <a href="mailto:marek.gresko@protonmail.com" target="_blank">marek.gresko@protonmail.com</a> wrote:<br>
> > <br>
> > > It looks like all phones get unregistered, but I am not aware of the cause. Why are get not registered when there is a connectivity between them and asterisk?<br>
> > <br>
> > Are the REGISTER requests reaching Asterisk (do they show up in a packet capture, do they show up in "pjsip set logger on")? It needs to be further isolated. How are the phones configured to reach Asterisk? If using a hostname, are they still able to resolve it?<br>
> > <br>
> > --<br>
> > Joshua C. Colp<br>
> > Asterisk Project Lead<br>
> > Sangoma Technologies<br>
> > Check us out at <a href="http://www.sangoma.com" rel="noreferrer" target="_blank">www.sangoma.com</a> and <a href="http://www.asterisk.org" rel="noreferrer" target="_blank">www.asterisk.org</a><br>
> > <br>
> > --<br>
> > _____________________________________________________________________<br>
> > -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" rel="noreferrer" target="_blank">http://www.api-digital.com</a> --<br>
> > <br>
> > Check out the new Asterisk community forum at: <a href="https://community.asterisk.org/" rel="noreferrer" target="_blank">https://community.asterisk.org/</a><br>
> > <br>
> > New to Asterisk? Start here:<br>
> > <a href="https://wiki.asterisk.org/wiki/display/AST/Getting+Started" rel="noreferrer" target="_blank">https://wiki.asterisk.org/wiki/display/AST/Getting+Started</a><br>
> > <br>
> > asterisk-users mailing list<br>
> > To UNSUBSCRIBE or update options visit:<br>
> > <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" rel="noreferrer" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br>
> <br>
> <br>
> --<br>
> _____________________________________________________________________<br>
> -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" rel="noreferrer" target="_blank">http://www.api-digital.com</a> --<br>
> <br>
> Check out the new Asterisk community forum at: <a href="https://community.asterisk.org/" rel="noreferrer" target="_blank">https://community.asterisk.org/</a><br>
> <br>
> New to Asterisk? Start here:<br>
> <a href="https://wiki.asterisk.org/wiki/display/AST/Getting+Started" rel="noreferrer" target="_blank">https://wiki.asterisk.org/wiki/display/AST/Getting+Started</a><br>
> <br>
> asterisk-users mailing list<br>
> To UNSUBSCRIBE or update options visit:<br>
> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" rel="noreferrer" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br>
<br>
-- <br>
_____________________________________________________________________<br>
-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" rel="noreferrer" target="_blank">http://www.api-digital.com</a> --<br>
<br>
Check out the new Asterisk community forum at: <a href="https://community.asterisk.org/" rel="noreferrer" target="_blank">https://community.asterisk.org/</a><br>
<br>
New to Asterisk? Start here:<br>
<a href="https://wiki.asterisk.org/wiki/display/AST/Getting+Started" rel="noreferrer" target="_blank">https://wiki.asterisk.org/wiki/display/AST/Getting+Started</a><br>
<br>
asterisk-users mailing list<br>
To UNSUBSCRIBE or update options visit:<br>
<a href="http://lists.digium.com/mailman/listinfo/asterisk-users" rel="noreferrer" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a></blockquote></div>