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<div class="moz-cite-prefix">On 12/12/19 6:55 PM, Adam Goldberg
wrote:<br>
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This is exactly what I do - “press 1 for a human”</div>
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Works great </div>
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<br>
I do this as well, but I also do a database lookup to see if the
number is on our speeddial list and if so, pass the call directly on
without the IVR prompts.<br>
<br>
Doug<br>
<br>
<br>
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