<html><head></head><body><div style="color:#000; background-color:#fff; font-family:Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div id="yui_3_16_0_ym19_1_1542395144482_7961"><span id="yui_3_16_0_ym19_1_1542395144482_7960">Got it working! Thanks a lot again. As a bonus, is there a background on why SIP/ did not work with a sip trunk provider? :)</span></div><div id="yui_3_16_0_ym19_1_1542395144482_7959"><span><br></span></div><div id="yui_3_16_0_ym19_1_1542395144482_7958"><span><br></span></div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1542395144482_7941"><br><br></div><div class="yahoo_quoted" id="yui_3_16_0_ym19_1_1542395144482_7947" style="display: block;"> <div id="yui_3_16_0_ym19_1_1542395144482_7946" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_ym19_1_1542395144482_7945" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_ym19_1_1542395144482_7944" dir="ltr"> <font id="yui_3_16_0_ym19_1_1542395144482_7943" face="Arial" size="2"> <hr size="1" id="yui_3_16_0_ym19_1_1542395144482_7942"> <b><span style="font-weight: bold;">From:</span></b> John Kiniston <johnkiniston@gmail.com><br> <b><span style="font-weight: bold;">To:</span></b> Ivan Demkovitch <idemkovitch@yahoo.com> <br><b><span style="font-weight: bold;">Cc:</span></b> Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users@lists.digium.com><br> <b><span style="font-weight: bold;">Sent:</span></b> Friday, November 16, 2018 3:08 PM<br> <b id="yui_3_16_0_ym19_1_1542395144482_7964"><span id="yui_3_16_0_ym19_1_1542395144482_7963" style="font-weight: bold;">Subject:</span></b> Re: [asterisk-users] Queue not dialing out to cell phone for some reason<br> </font> </div> <div class="y_msg_container" id="yui_3_16_0_ym19_1_1542395144482_7971"><br><div id="yiv6979800405"><div id="yui_3_16_0_ym19_1_1542395144482_7970"><div id="yui_3_16_0_ym19_1_1542395144482_7969" dir="ltr"><div id="yui_3_16_0_ym19_1_1542395144482_7968" dir="ltr"><div id="yui_3_16_0_ym19_1_1542395144482_7967"><div id="yui_3_16_0_ym19_1_1542395144482_7966"><div id="yui_3_16_0_ym19_1_1542395144482_7965">So, LOCAL in this context is a 'Technology' or 'Channel Driver' , Instead of PJSIP, SIP, IAX, it's sending a call to a dialplan target.<br clear="none"><br clear="none"></div>Your entry in queues.conf with LOCAL/105@internal would send the call to the context 'internal' extension '105' and execute whatever that dialplan does.<br clear="none"><br clear="none"></div>The parameters I gave are actually part of the Queue member definition, <br clear="none"><br clear="none"></div>From the example queues.conf:<br clear="none"><br clear="none"> Each member of this call queue is listed on a separate line in<br clear="none">; the form technology/dialstring. "member" means a normal member of a<br clear="none">; queue. An optional penalty may be specified after a comma, such that<br clear="none">; entries with higher penalties are considered last. An optional member<br clear="none">; name may also be specified after a second comma, which is used in log<br clear="none">; messages as a "friendly name". Multiple interfaces may share a single<br clear="none">; member name. An optional state interface may be specified after a third<br clear="none">; comma. This interface will be the one for which app_queue receives device<br clear="none">; state notifications, even though the first interface specified is the one<br clear="none">; that is actually called.<br clear="none">;<br clear="none">; A hint can also be used in place of the state interface using the format<br clear="none">; hint:<extension>@<context>. If no context is specified then 'default' will<br clear="none">; be used.<br clear="none"><br clear="none"><br clear="none"></div><div>So 0 is the Penalty for the user<br clear="none"></div><div>Then 'eric' is the Member name <br clear="none"></div><div>and the state interface is using the hint defined for the user.<br clear="none"></div></div><br clear="none"><div class="yiv6979800405yqt7839724048" id="yiv6979800405yqt20165"><div class="yiv6979800405gmail_quote"><div dir="ltr">On Fri, Nov 16, 2018 at 1:58 PM Ivan Demkovitch <<a href="mailto:idemkovitch@yahoo.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:idemkovitch@yahoo.com">idemkovitch@yahoo.com</a>> wrote:<br clear="none"></div><blockquote class="yiv6979800405gmail_quote" style="margin: 0px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid;"><div><div style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4967"><span>John,</span></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4966"><span><br clear="none"></span></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4798"><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4797">Thanks for reply! I use 13.1-cert1, plain vanilla Asterisk. Installed and configured as per book..</span><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4965"><br clear="none"></div><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4963">So, from what I understand - LOCAL means I want local extension to be a member of a queue.</span><div></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4962"><span><br clear="none"></span></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4961"><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4960">For example, I have this:</span></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4815"><span><br clear="none"></span></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4877"><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4876">[internal]</span></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4866"><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4867"><br clear="none"></span></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4878"><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4872">;Eric on extension 105<br id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4873" clear="none">exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30)<br id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4874" clear="none"> same => n,VoiceMail(105@default,u)</span></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4885"><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4886">------------------------</div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4887"><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4888">Do I understand correctly that I should just put this in queues? That would replace 2 members I had (office and cell)</div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4889"><br clear="none"></div><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4891"></span><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4890" dir="ltr">member => LOCAL/105@internal,0,Eric,hint:105@internal</div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4948" dir="ltr"><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4924" dir="ltr"><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4923" dir="ltr">Can you direct me to specification of parameters under LOCAL (tried to search but don't see any)</div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4925" dir="ltr">what is 0? What is "Eric"? hint? Wonder what all of them do.</div><div dir="ltr"><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4947" dir="ltr">Also, my queues.conf setup like this:</div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4926" dir="ltr"><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4946" dir="ltr">timeout=30<br id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4938" clear="none">retry=1</div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4939" dir="ltr"><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4949" dir="ltr">Which means if I send it to "Eric" - it will go to his voicemail after 30 seconds. Should I change timings?</div><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4892"><br id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4875" clear="none"></div><div class="yiv6979800405m_-4040499284178158345qtdSeparateBR" id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4796">Thank you!<br clear="none"><br clear="none"></div><div class="yiv6979800405m_-4040499284178158345yahoo_quoted" id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4719" style="display: block;"> <div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4718" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4717" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4762" dir="ltr"> <font id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4761" face="Arial" size="2"> </font><hr size="1" id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4820"> <b id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4894"><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4893" style="font-weight: bold;">From:</span></b> John Kiniston <<a href="mailto:johnkiniston@gmail.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:johnkiniston@gmail.com">johnkiniston@gmail.com</a>><br clear="none"> <b><span style="font-weight: bold;">To:</span></b> Ivan Demkovitch <<a href="mailto:idemkovitch@yahoo.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:idemkovitch@yahoo.com">idemkovitch@yahoo.com</a>>; Asterisk Users Mailing List - Non-Commercial Discussion <<a href="mailto:asterisk-users@lists.digium.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a>> <br clear="none"> <b id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4975"><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4974" style="font-weight: bold;">Sent:</span></b> Friday, November 16, 2018 2:43 PM<br clear="none"> <b id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4977"><span id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4976" style="font-weight: bold;">Subject:</span></b> Re: [asterisk-users] Queue not dialing out to cell phone for some reason<br clear="none"> </div> <div class="yiv6979800405m_-4040499284178158345y_msg_container" id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4716"><br clear="none"><div id="yiv6979800405m_-4040499284178158345yiv9464903008"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4715"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4747" dir="ltr"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4746" dir="ltr"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4754"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4755"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4760">My settings for the queue.log are in the [general] section of logger.conf<br clear="none"><br clear="none"></div>I'm running 13, I didn't see what version you said you were running.<br clear="none"><br clear="none"><br clear="none"></div>If I wanted to add a LOCAL channel to my queue I'd do it as<br clear="none"><br clear="none"></div>member => LOCAL/7124@kiniston-intern,0,John,hint:7124@kiniston-intern<br clear="none"></div></div><br clear="none"><div class="yiv6979800405m_-4040499284178158345yiv9464903008gmail_quote" id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4714"><div class="yiv6979800405m_-4040499284178158345yiv9464903008yqt6634614539" id="yiv6979800405m_-4040499284178158345yiv9464903008yqt56766"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4778" dir="ltr">On Thu, Nov 15, 2018 at 2:38 PM Ivan Demkovitch <<a id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4795" href="mailto:idemkovitch@yahoo.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:idemkovitch@yahoo.com">idemkovitch@yahoo.com</a>> wrote:<br clear="none"></div><blockquote class="yiv6979800405m_-4040499284178158345yiv9464903008gmail_quote" id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4713" style="margin: 0px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid;"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4712"><div id="yiv6979800405m_-4040499284178158345yui_3_16_0_ym19_1_1542395144482_4711" style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);"><div><span></span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20086"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20087">John,</span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20088"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20089"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20090" clear="none"></span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20091" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20092">FF1565AABB2D-SLS is probably invalid because it's not registered/lost registration. This client is connected via VPN to our network, it usually works when it's "warm". Not concerned about it too much.</span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20093" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20094"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20095" clear="none"></span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20096" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20097">15555555555@callcentric OTOH is an actual cell phone that should be dialed out via callcentric trunk. </span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20098" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20099">Maybe I'm smoking something thinking it was working before. I know it works from </span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20100" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20101"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20102" clear="none"></span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20103" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20104">extensions.conf </span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20105" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20106">-------------------------</span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20107" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20108">[globals]<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20109" clear="none">ERIC_CELL=SIP/15555555555@callcentric</span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20110">...</div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20111" dir="ltr"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20112" clear="none">exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30)<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20113" clear="none"> same => n,VoiceMail(105@default,u)<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20114" clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20115">-----------------------------------</div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20116"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20117" clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20118" dir="ltr">but in queues.conf I can't use same globals so I just put it in like that.</div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20119" dir="ltr">What do you mean by using LOCAL channel? Can you be more specific? I'm not very good at this :)</div><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20120"></span><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20121"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20122" clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20123" dir="ltr"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20124" clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20125" dir="ltr"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20126"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20127" clear="none"></span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20128"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20129">This is logger.conf. Where(which section) should I place logging configuration?</span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20130"><span id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20131"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20132" clear="none">[general]<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20133" clear="none">dateformat=%F %T</span></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20134"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20135" clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20136" dir="ltr">[logfiles]<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20137" clear="none">console => notice,warning,error,dtmf<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20138" clear="none">messages => security,notice,warning,error,fax<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20139" clear="none">verbose => verbose<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20140" clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20141"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20142" clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20143"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20144" clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20145"><br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20146" clear="none"></div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv8854801276qtdSeparateBR" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv8854801276yui_3_16_0_ym19_1_1542243121702_17866" dir="ltr">Thank you!<br clear="none"><br clear="none"></div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yahoo_quoted" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20038" style="display: block;"> <div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20037" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20036" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20035" dir="ltr"> <font id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20034" face="Arial" size="2"> </font><hr size="1"> <b><span style="font-weight: bold;">From:</span></b> John Kiniston <<a href="mailto:johnkiniston@gmail.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:johnkiniston@gmail.com">johnkiniston@gmail.com</a>><br clear="none"> <b><span style="font-weight: bold;">To:</span></b> <a href="mailto:idemkovitch@yahoo.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:idemkovitch@yahoo.com">idemkovitch@yahoo.com</a> <br clear="none"> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, November 15, 2018 3:17 PM<br clear="none"> <b><span style="font-weight: bold;">Subject:</span></b> Re: [asterisk-users] Queue not dialing out to cell phone for some reason<br clear="none"> </div> <div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399y_msg_container" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20154"><br clear="none"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20153"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20152" dir="ltr"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20151" dir="ltr"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20150" dir="ltr"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20149" dir="ltr"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20148">OK.<br clear="none"><br clear="none"></div>So it looks like asterisk can't ring FF1565AABB2D-SLS because it's invalid.<br clear="none"><br clear="none"></div><div>is the user at '15555555555<span class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-">' </span>actually able the answer calls? I wouldn't expect that agent to work configured that way, I'd use a LOCAL channel to direct the call to a context that sets the call up before dialing out.<br clear="none"><br clear="none"></div><div>You configure queue logging in logger.conf , Look at the settings <br clear="none">queue_log = yes<br clear="none">queue_log_to_file = yes<br clear="none">queue_log_name = queue_log<br clear="none"><br clear="none"></div><div><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20159" dir="ltr"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20158"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20157"><br clear="none"><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail_quote" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20156"><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268yqt2115947881" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268yqtfd81280"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20155" dir="ltr">On Thu, Nov 15, 2018 at 2:08 PM Ivan Demkovitch <<a href="mailto:idemkovitch@yahoo.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:idemkovitch@yahoo.com">idemkovitch@yahoo.com</a>> wrote:<br clear="none"></div><blockquote class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail_quote" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20160" style="margin: 0px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid;"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20162"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yui_3_16_0_ym19_1_1542243121702_20161" style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);"><div><span></span></div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16504">John,</div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16503"><br clear="none"></div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16506">This is output of command below. How do I enable and log queue events?</div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16523">The 1555@callcentric is the one I'm curious about. I just tried calling into "sales" again and it didn't change this "last was 1219067" output</div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16502"><br clear="none"></div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16507" dir="ltr">Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s talktime), W:0, C:4, A:6, SL:0.0% within 0s<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16496" clear="none"> Members:<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16497" clear="none"> SIP/15555555555@callcentric (ringinuse disabled) (Not in use) has taken 4 calls (last was 1219067 secs ago)<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16498" clear="none"> SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no calls yet<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16499" clear="none"> SIP/FF1565AABB2D-SLS (ringinuse disabled) (Invalid) has taken no calls yet<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16500" clear="none"> SIP/FF9EF375CCFC-SLS (ringinuse disabled) (Not in use) has taken no calls yet<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16501" clear="none"> No Callers<br clear="none"><br clear="none"></div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yahoo_quoted" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16458" style="display: block;"> <div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16457" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16456" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16450" style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);"> <font id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16470" face="Arial" size="2"> </font><hr size="1" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16472"><br clear="none"><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9145"><br clear="none"></div><div id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9170" dir="ltr">[Sales](StandardQueue)<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9138" clear="none">announce = first<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9139" clear="none">member => SIP/FF4C119EEBF8-SLS<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9140" clear="none">member => SIP/FF9EF375CCFC-SLS<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9141" clear="none">member => SIP/13145555555@callcentric ;Eric's cell<br id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9142" clear="none">member => SIP/FF1565AABB2D-SLS ;Eric's Yealink</div></div></div></div></div></div></div></blockquote></div></div><div class="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268yqt2115947881" id="yiv6979800405m_-4040499284178158345yiv9464903008m_-8383301952797947399yiv5479313268yqtfd56705"><br clear="none"></div></div></div></div></div></div></div></div></div><br clear="none"><br clear="none"></div> </div> </div> </div></div></div>-- <br clear="none">
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