<html><head></head><body><div style="color:#000; background-color:#fff; font-family:Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div><span></span></div><div id="yui_3_16_0_ym19_1_1542243121702_20086"><span id="yui_3_16_0_ym19_1_1542243121702_20087">John,</span></div><div id="yui_3_16_0_ym19_1_1542243121702_20088"><span id="yui_3_16_0_ym19_1_1542243121702_20089"><br id="yui_3_16_0_ym19_1_1542243121702_20090" clear="none"></span></div><div id="yui_3_16_0_ym19_1_1542243121702_20091" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20092">FF1565AABB2D-SLS is probably invalid because it's not registered/lost registration. This client is connected via VPN to our network, it usually works when it's "warm". Not concerned about it too much.</span></div><div id="yui_3_16_0_ym19_1_1542243121702_20093" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20094"><br id="yui_3_16_0_ym19_1_1542243121702_20095" clear="none"></span></div><div id="yui_3_16_0_ym19_1_1542243121702_20096" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20097">15555555555@callcentric OTOH is an actual cell phone that should be dialed out via callcentric trunk. </span></div><div id="yui_3_16_0_ym19_1_1542243121702_20098" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20099">Maybe I'm smoking something thinking it was working before. I know it works from </span></div><div id="yui_3_16_0_ym19_1_1542243121702_20100" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20101"><br id="yui_3_16_0_ym19_1_1542243121702_20102" clear="none"></span></div><div id="yui_3_16_0_ym19_1_1542243121702_20103" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20104">extensions.conf </span></div><div id="yui_3_16_0_ym19_1_1542243121702_20105" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20106">-------------------------</span></div><div id="yui_3_16_0_ym19_1_1542243121702_20107" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20108">[globals]<br id="yui_3_16_0_ym19_1_1542243121702_20109" clear="none">ERIC_CELL=SIP/15555555555@callcentric</span></div><div id="yui_3_16_0_ym19_1_1542243121702_20110">...</div><div id="yui_3_16_0_ym19_1_1542243121702_20111" dir="ltr"><br id="yui_3_16_0_ym19_1_1542243121702_20112" clear="none">exten => 105,1,Dial(${ERIC_CELL}&${ERIC_OFFICE},30)<br id="yui_3_16_0_ym19_1_1542243121702_20113" clear="none"> same => n,VoiceMail(105@default,u)<br id="yui_3_16_0_ym19_1_1542243121702_20114" clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20115">-----------------------------------</div><div id="yui_3_16_0_ym19_1_1542243121702_20116"><br id="yui_3_16_0_ym19_1_1542243121702_20117" clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20118" dir="ltr">but in queues.conf I can't use same globals so I just put it in like that.</div><div id="yui_3_16_0_ym19_1_1542243121702_20119" dir="ltr">What do you mean by using LOCAL channel? Can you be more specific? I'm not very good at this :)</div><span id="yui_3_16_0_ym19_1_1542243121702_20120"></span><div id="yui_3_16_0_ym19_1_1542243121702_20121"><br id="yui_3_16_0_ym19_1_1542243121702_20122" clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20123" dir="ltr"><br id="yui_3_16_0_ym19_1_1542243121702_20124" clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20125" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_20126"><br id="yui_3_16_0_ym19_1_1542243121702_20127" clear="none"></span></div><div id="yui_3_16_0_ym19_1_1542243121702_20128"><span id="yui_3_16_0_ym19_1_1542243121702_20129">This is logger.conf. Where(which section) should I place logging configuration?</span></div><div id="yui_3_16_0_ym19_1_1542243121702_20130"><span id="yui_3_16_0_ym19_1_1542243121702_20131"><br id="yui_3_16_0_ym19_1_1542243121702_20132" clear="none">[general]<br id="yui_3_16_0_ym19_1_1542243121702_20133" clear="none">dateformat=%F %T</span></div><div id="yui_3_16_0_ym19_1_1542243121702_20134"><br id="yui_3_16_0_ym19_1_1542243121702_20135" clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20136" dir="ltr">[logfiles]<br id="yui_3_16_0_ym19_1_1542243121702_20137" clear="none">console => notice,warning,error,dtmf<br id="yui_3_16_0_ym19_1_1542243121702_20138" clear="none">messages => security,notice,warning,error,fax<br id="yui_3_16_0_ym19_1_1542243121702_20139" clear="none">verbose => verbose<br id="yui_3_16_0_ym19_1_1542243121702_20140" clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20141"><br id="yui_3_16_0_ym19_1_1542243121702_20142" clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20143"><br id="yui_3_16_0_ym19_1_1542243121702_20144" clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20145"><br id="yui_3_16_0_ym19_1_1542243121702_20146" clear="none"></div><div class="yiv8854801276qtdSeparateBR" id="yiv8854801276yui_3_16_0_ym19_1_1542243121702_17866" dir="ltr">Thank you!<br><br></div><div class="yahoo_quoted" id="yui_3_16_0_ym19_1_1542243121702_20038" style="display: block;"> <div id="yui_3_16_0_ym19_1_1542243121702_20037" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_ym19_1_1542243121702_20036" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_ym19_1_1542243121702_20035" dir="ltr"> <font id="yui_3_16_0_ym19_1_1542243121702_20034" face="Arial" size="2"> <hr size="1"> <b><span style="font-weight: bold;">From:</span></b> John Kiniston <johnkiniston@gmail.com><br> <b><span style="font-weight: bold;">To:</span></b> idemkovitch@yahoo.com <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, November 15, 2018 3:17 PM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [asterisk-users] Queue not dialing out to cell phone for some reason<br> </font> </div> <div class="y_msg_container" id="yui_3_16_0_ym19_1_1542243121702_20154"><br><div id="yiv5479313268"><div id="yui_3_16_0_ym19_1_1542243121702_20153"><div id="yui_3_16_0_ym19_1_1542243121702_20152" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_20151" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_20150" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_20149" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_20148">OK.<br clear="none"><br clear="none"></div>So it looks like asterisk can't ring FF1565AABB2D-SLS because it's invalid.<br clear="none"><br clear="none"></div><div>is the user at '15555555555<span class="yiv5479313268gmail-">' </span>actually able the answer calls? I wouldn't expect that agent to work configured that way, I'd use a LOCAL channel to direct the call to a context that sets the call up before dialing out.<br clear="none"><br clear="none"></div><div>You configure queue logging in logger.conf , Look at the settings <br clear="none">queue_log = yes<br clear="none">queue_log_to_file = yes<br clear="none">queue_log_name = queue_log<br clear="none"><br clear="none"></div><div><br clear="none"></div><div id="yui_3_16_0_ym19_1_1542243121702_20159" dir="ltr"><div id="yui_3_16_0_ym19_1_1542243121702_20158"><div id="yui_3_16_0_ym19_1_1542243121702_20157"><br clear="none"><div class="yiv5479313268gmail_quote" id="yui_3_16_0_ym19_1_1542243121702_20156"><div class="yiv5479313268yqt2115947881" id="yiv5479313268yqtfd81280"><div id="yui_3_16_0_ym19_1_1542243121702_20155" dir="ltr">On Thu, Nov 15, 2018 at 2:08 PM Ivan Demkovitch <<a href="mailto:idemkovitch@yahoo.com" target="_blank" rel="nofollow" shape="rect" ymailto="mailto:idemkovitch@yahoo.com">idemkovitch@yahoo.com</a>> wrote:<br clear="none"></div><blockquote class="yiv5479313268gmail_quote" id="yui_3_16_0_ym19_1_1542243121702_20160" style="margin: 0px 0px 0px 0.8ex; padding-left: 1ex; border-left-color: rgb(204, 204, 204); border-left-width: 1px; border-left-style: solid;"><div id="yui_3_16_0_ym19_1_1542243121702_20162"><div id="yui_3_16_0_ym19_1_1542243121702_20161" style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);"><div><span></span></div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16504">John,</div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16503"><br clear="none"></div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16506">This is output of command below. How do I enable and log queue events?</div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16523">The 1555@callcentric is the one I'm curious about. I just tried calling into "sales" again and it didn't change this "last was 1219067" output</div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16502"><br clear="none"></div><div class="yiv5479313268gmail-m_-4420752633711530441qtdSeparateBR" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16507" dir="ltr">Sales has 0 calls (max unlimited) in 'ringall' strategy (9s holdtime, 156s talktime), W:0, C:4, A:6, SL:0.0% within 0s<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16496" clear="none"> Members:<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16497" clear="none"> SIP/15555555555@callcentric (ringinuse disabled) (Not in use) has taken 4 calls (last was 1219067 secs ago)<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16498" clear="none"> SIP/FF4C119EEBF8-SLS (ringinuse disabled) (Not in use) has taken no calls yet<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16499" clear="none"> SIP/FF1565AABB2D-SLS (ringinuse disabled) (Invalid) has taken no calls yet<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16500" clear="none"> SIP/FF9EF375CCFC-SLS (ringinuse disabled) (Not in use) has taken no calls yet<br id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16501" clear="none"> No Callers<br clear="none"><br clear="none"></div><div class="yiv5479313268gmail-m_-4420752633711530441yahoo_quoted" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16458" style="display: block;"> <div id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16457" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16456" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16450" style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px; background-color: rgb(255, 255, 255);"> <font id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16470" face="Arial" size="2"> </font><hr size="1" id="yiv5479313268gmail-m_-4420752633711530441yui_3_16_0_ym19_1_1542243121702_16472"><br clear="none"><div id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9145"><br clear="none"></div><div id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9170" dir="ltr">[Sales](StandardQueue)<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9138" clear="none">announce = first<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9139" clear="none">member => SIP/FF4C119EEBF8-SLS<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9140" clear="none">member => SIP/FF9EF375CCFC-SLS<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9141" clear="none">member => SIP/13145555555@callcentric ;Eric's cell<br id="yiv5479313268gmail-m_-4420752633711530441yiv9777175899m_4860190281183199586yui_3_16_0_ym19_1_1542243121702_9142" clear="none">member => SIP/FF1565AABB2D-SLS ;Eric's Yealink</div></div></div></div></div></div></div></blockquote></div></div><div class="yiv5479313268yqt2115947881" id="yiv5479313268yqtfd56705"><br clear="none"></div></div></div></div></div></div></div></div></div><br><br></div> </div> </div> </div></div></body></html>