<html><head></head><body><div style="color:#000; background-color:#fff; font-family:Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div><span>Sebastian,</span></div><div id="yui_3_16_0_ym19_1_1542243121702_10711"><span><br></span></div><div id="yui_3_16_0_ym19_1_1542243121702_10713" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_10712">I don't think it has to do anything with registration. It is dialing through the SIP trunk, so it goes out as normal cell phone call.</span></div><div id="yui_3_16_0_ym19_1_1542243121702_10715" dir="ltr"><span id="yui_3_16_0_ym19_1_1542243121702_10714">Also, why I don't see anything in a log? I see only first 2 members being dialed. </span></div><div class="qtdSeparateBR" id="yui_3_16_0_ym19_1_1542243121702_10692"><br><br></div><div class="yahoo_quoted" id="yui_3_16_0_ym19_1_1542243121702_10698" style="display: block;"> <div id="yui_3_16_0_ym19_1_1542243121702_10697" style="font-family: Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_ym19_1_1542243121702_10696" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_ym19_1_1542243121702_10695" dir="ltr"> <font id="yui_3_16_0_ym19_1_1542243121702_10694" face="Arial" size="2"> <hr size="1" id="yui_3_16_0_ym19_1_1542243121702_10693"> <b><span style="font-weight: bold;">From:</span></b> Sebastian Nielsen <sebastian@sebbe.eu><br> <b><span style="font-weight: bold;">To:</span></b> 'Ivan Demkovitch' <idemkovitch@yahoo.com>; 'Asterisk Users Mailing List - Non-Commercial Discussion' <asterisk-users@lists.digium.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, November 15, 2018 10:58 AM<br> <b><span style="font-weight: bold;">Subject:</span></b> SV: [asterisk-users] Queue not dialing out to cell phone for some reason<br> </font> </div> <div class="y_msg_container" id="yui_3_16_0_ym19_1_1542243121702_10721"><br><div id="yiv7898733751"><style>#yiv7898733751 #yiv7898733751 --
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#yiv7898733751 </style><div id="yui_3_16_0_ym19_1_1542243121702_10720"><div class="yiv7898733751WordSection1" id="yui_3_16_0_ym19_1_1542243121702_10719"><div class="yiv7898733751MsoNormal"><span>I would suspect that the cell phone does use battery saving causing the SIP application to lose registration with the server. Would also suggest using TCP with a fairly short keepalive to prevent the cellular network from tearing down the connection to the asterisk server.</span></div><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10728"><span id="yui_3_16_0_ym19_1_1542243121702_10727">You need to go into android settings and make sure the SIP client is whitelisted in battery management.</span></div><div class="yiv7898733751MsoNormal"><span> </span></div><div class="yiv7898733751yqt2000024025" id="yiv7898733751yqt97475"><div id="yui_3_16_0_ym19_1_1542243121702_10732"><div id="yui_3_16_0_ym19_1_1542243121702_10731" style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(225, 225, 225) currentColor currentColor; padding: 3pt 0cm 0cm; border-image: none;"><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10730"><b>Från:</b> asterisk-users <asterisk-users-bounces@lists.digium.com> <b>För </b>Ivan Demkovitch<br clear="none"><b id="yui_3_16_0_ym19_1_1542243121702_10729">Skickat:</b> den 15 november 2018 17:55<br clear="none"><b>Till:</b> asterisk-users@lists.digium.com<br clear="none"><b>Ämne:</b> [asterisk-users] Queue not dialing out to cell phone for some reason</div></div></div><div class="yiv7898733751MsoNormal"> </div><div id="yui_3_16_0_ym19_1_1542243121702_10718"><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9283"><div class="yiv7898733751MsoNormal" style="background: white;"><span style="font-size: 12pt;">Hello,</span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9122"><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10733" style="background: white;"><span style="font-size: 12pt;"> </span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9121"><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10717" style="background: white;"><span id="yui_3_16_0_ym19_1_1542243121702_10716" style="font-size: 12pt;">I have queues.conf setup with a group like so:</span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9145"><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10734" style="background: white;"><span style="font-size: 12pt;"> </span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9170"><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10722" style="background: white;"><span id="yui_3_16_0_ym19_1_1542243121702_10723" style="font-size: 12pt;">[Sales](StandardQueue)<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9138" clear="none">announce = first<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9139" clear="none">member => SIP/FF4C119EEBF8-SLS<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9140" clear="none">member => SIP/FF9EF375CCFC-SLS<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9141" clear="none">member => SIP/13145555555@callcentric ;Eric's cell<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9142" clear="none">member => SIP/FF1565AABB2D-SLS ;Eric's Yealink</span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9169"><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10735" style="background: white;"><span style="font-size: 12pt;"> </span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9282"><div class="yiv7898733751MsoNormal" style="background: white;"><span style="font-size: 12pt;">So, my idea here that it should ring all 4 phones at the same time. And it does work but randomly.</span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9357"><div class="yiv7898733751MsoNormal" style="background: white;"><span style="font-size: 12pt;">I did trace a call and this is what I see. Only 2 phones (internal) called. External SIP@callcentric is not being called.</span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9355"><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10724" style="background: white;"><span style="font-size: 12pt;"> </span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9356"><div class="yiv7898733751MsoNormal" style="background: white;"><span style="font-size: 12pt;">Any idea why it's not being called?</span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9275"><div class="yiv7898733751MsoNormal" style="background: white;"><span style="font-size: 12pt;"> </span></div></div><div id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9263"><div class="yiv7898733751MsoNormal" id="yui_3_16_0_ym19_1_1542243121702_10725" style="background: white;"><span id="yui_3_16_0_ym19_1_1542243121702_10726" style="font-size: 12pt;"><br clear="none"> -- Executing [1@automated_attendant_normal:1] Verbose("SIP/callcentric15-00000435", "1, Caller "DEMKOVITCH,IVAN" <13144880983> has entered the sales queue") in new stack<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9222" clear="none"> Caller "aa" <15555555555> has entered the sales queue<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9223" clear="none"> -- Executing [1@automated_attendant_normal:2] Goto("SIP/callcentric15-00000435", "queues,7001,1") in new stack<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9224" clear="none"> -- Goto (queues,7001,1)<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9225" clear="none"> -- Executing [7001@queues:1] Verbose("SIP/callcentric15-00000435", "2,"aa" <1555555> entering sales queue") in new stack<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9226" clear="none"> == "aa" <15555555555> entering sales queue<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9227" clear="none"> -- Executing [7001@queues:2] BackGround("SIP/callcentric15-00000435", "/etc/asterisk/automated-attendant-prompts/aa_sales") in new stack<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9228" clear="none"> -- <SIP/callcentric15-00000435> Playing '/etc/asterisk/automated-attendant-prompts/aa_sales.slin' (language 'en')<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9229" clear="none"> -- Executing [7001@queues:3] Queue("SIP/callcentric15-00000435", "sales,,,,85") in new stack<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9230" clear="none"> -- Started music on hold, class 'default', on channel 'SIP/callcentric15-00000435'<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9231" clear="none"> == Using SIP RTP CoS mark 5<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9232" clear="none"> -- Called SIP/FF9EF375CCFC-SLS<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9233" clear="none"> == Using SIP RTP CoS mark 5<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9234" clear="none"> -- Called SIP/FF4C119EEBF8-SLS<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9235" clear="none"> -- SIP/FF4C119EEBF8-SLS-00000437 is ringing<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9236" clear="none"> -- SIP/FF9EF375CCFC-SLS-00000436 is ringing<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9237" clear="none"> -- Nobody picked up in 30000 ms<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9238" clear="none"> -- Nobody picked up in 30000 ms<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9239" clear="none"> -- Stopped music on hold on SIP/callcentric15-00000435<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9240" clear="none"> -- Playing periodic announcement<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9241" clear="none"> -- <SIP/callcentric15-00000435> Playing 'queue-periodic-announce.ulaw' (language 'en')<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9242" clear="none"> -- Started music on hold, class 'default', on channel 'SIP/callcentric15-00000435'<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9243" clear="none"> == Using SIP RTP CoS mark 5<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9244" clear="none"> -- Called SIP/FF9EF375CCFC-SLS<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9245" clear="none"> == Using SIP RTP CoS mark 5<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9246" clear="none"> -- Called SIP/FF4C119EEBF8-SLS<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9247" clear="none"> -- SIP/FF4C119EEBF8-SLS-00000439 is ringing<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9248" clear="none"> -- SIP/FF9EF375CCFC-SLS-00000438 is ringing<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9249" clear="none"> -- Nobody picked up in 30000 ms<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9250" clear="none"> -- Nobody picked up in 30000 ms<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9251" clear="none"> -- Stopped music on hold on SIP/callcentric15-00000435<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9252" clear="none"> -- Playing periodic announcement<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9253" clear="none"> -- <SIP/callcentric15-00000435> Playing 'queue-periodic-announce.ulaw' (language 'en')<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9254" clear="none"> -- Started music on hold, class 'default', on channel 'SIP/callcentric15-00000435'<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9255" clear="none"> == Using SIP RTP CoS mark 5<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9256" clear="none"> -- Called SIP/FF9EF375CCFC-SLS<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9257" clear="none"> == Using SIP RTP CoS mark 5<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9258" clear="none"> -- Called SIP/FF4C119EEBF8-SLS<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9259" clear="none"> -- SIP/FF4C119EEBF8-SLS-0000043b is ringing<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9260" clear="none"> -- SIP/FF9EF375CCFC-SLS-0000043a is ringing<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9261" clear="none"> -- Stopped music on hold on SIP/callcentric15-00000435<br id="yiv7898733751yui_3_16_0_ym19_1_1542243121702_9262" clear="none"> == Spawn extension (queues, 7001, 3) exited non-zero on 'SIP/callcentric15-00000435'</span></div></div></div></div></div></div></div><br><br></div> </div> </div> </div></div></body></html>