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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I had that problem before – I believe “</span><span style='font-family:"Calibri","sans-serif"'>task processor queue reached 500 scheduled tasks” crashing means your CDR records (queue) are being written as the call ends, and if you had many thousands of entries being written to disk it crashes asterisk (each ring to one phone is an entry, so it goes up fast – for example 10 busy phones, with a between-ring delay of 1 second means every second there are 10 entries being put in memory)<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>I was using a MySQL CDR, but I had left the “CSV” type of CDR on. I removed/disabled the CSV CDR module, kept on the SQL CDR only and things have been working fine ever since.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mike<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Joseph Smith<br><b>Sent:</b> September 1, 2017 16:41<br><b>To:</b> asterisk-users@lists.digium.com<br><b>Subject:</b> Re: [asterisk-users] ERROR during high volume MoH dialplan<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div id=divtagdefaultwrapper><p><span style='font-family:"Calibri","sans-serif";color:black'>Thanks for the suggestion Tony,<o:p></o:p></span></p><p><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>I installed each codec for MoH, core sounds, and extra sound packages. Unfortunately the tests produce the same results. <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>[Sep 1 20:36:45] ERROR[10081][C-00007fe5]: frame.c:343 ast_frdup: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x20380b0 (<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>continuously for a while followed by a <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>[Sep 1 20:36:46] WARNING[7761][C-0000770d]: taskprocessor.c:888 taskprocessor_push: The 'subp:PJSIP/sipp-00000020' task processor queue reached 500 scheduled tasks.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Then this time Asterisk actually crashed. :(<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div><div><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Calibri","sans-serif";color:black'><hr size=2 width="98%" align=center></span></div><div id="x_divRplyFwdMsg"><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> asterisk-users-bounces@lists.digium.com <asterisk-users-bounces@lists.digium.com> on behalf of Tony Mountifield <tony@softins.co.uk><br><b>Sent:</b> Friday, September 1, 2017 11:01 AM<br><b>To:</b> asterisk-users@lists.digium.com<br><b>Subject:</b> Re: [asterisk-users] ERROR during high volume MoH dialplan</span><span style='font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>In article <CY4PR2201MB14643C2177C953FA27AC9E2BA8920@CY4PR2201MB1464.namprd22.prod.outlook.com>,<br>Joseph Smith <warlock1999@hotmail.com> wrote:<br>> <br>> Thanks for the feedback.<br>> <br>> I do agree with having multiple smaller servers. When I was first approached with this task I mentioned as much. <br>> However, the current desire is to work with already existing hardware. That is out of my hands at the moment unless it<br>> just can't be done. I will explore Freeswitch a bit soon to compare it as well.<br>> <br>> <br>> I am struggling to find what the bottle neck is in this scenario. Does anyone have any advice on what that could be or<br>> on steps to discover it? Do you think that tasks are pooling up because of transcoding? If so would it help to change<br>> the codec that is being used? I am not sure about the MoH but the audio files I am using are gsm.<br><br>You will find it less taxing on the server if you have MoH files and sounds files<br>available in all the possible native formats. Then Asterisk can use the appropriate<br>one for the channel without transcoding.<br><br>On my systems I have MoH and sounds installed in wav, ulaw, alaw, gsm and g729.<br><br>They will also sound better than transcoding from the gsm versions.<br><br>Cheers<br>Tony<br>-- <br>Tony Mountifield<br>Work: tony@softins.co.uk - <a href="http://www.softins.co.uk" id=LPlnk881495>http://www.softins.co.uk</a> <o:p></o:p></span></p><div style='margin-bottom:15.0pt;overflow:auto' id="LPBorder_GT_15042982961470.8160350297611438"><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="90%" style='width:90.0%;background:white;border-top:dotted #C8C8C8 1.0pt;border-left:none;border-bottom:dotted #C8C8C8 1.0pt;border-right:none'><tr><td valign=top style='border:none;padding:0cm 0cm 0cm 0cm'><div id="LPTitle_15042982961460.38792805618585735"><p class=MsoNormal style='margin-top:15.0pt;mso-line-height-alt:15.75pt'><span style='font-size:16.0pt;font-family:"Segoe UI Light","sans-serif";color:#004B8B'><a href="http://www.softins.co.uk/" target="_blank"><span style='text-decoration:none'>Software Insight - Welcome</span></a><o:p></o:p></span></p></div><div style='margin-top:7.5pt;margin-bottom:12.0pt' id="LPMetadata_15042982961460.35673312503638654"><p class=MsoNormal style='margin-top:15.0pt;line-height:10.5pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>www.softins.co.uk<o:p></o:p></span></p></div><div id="LPDescription_15042982961470.17704911482080066"><p class=MsoNormal style='margin-top:15.0pt;line-height:15.0pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>Welcome. Software Insight Ltd is a small but expert company specialising in software and systems development and systems administration. We pride ourselves in ...<o:p></o:p></span></p></div></td></tr></table></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'><br><br>Play: tony@mountifield.org - <a href="http://tony.mountifield.org" id=LPlnk83836>http://tony.mountifield.org</a> <o:p></o:p></span></p><div style='margin-bottom:15.0pt;overflow:auto' id="LPBorder_GT_15042983257140.679202441305726"><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="90%" style='width:90.0%;background:white;border-top:dotted #C8C8C8 1.0pt;border-left:none;border-bottom:dotted #C8C8C8 1.0pt;border-right:none'><tr><td width=250 valign=top style='width:187.5pt;border:none;padding:15.0pt 15.0pt 15.0pt .75pt'><div style='margin-top:5.0pt;margin-bottom:5.0pt;display:table' id="LPImageContainer_15042983257130.3528825624358374"><p class=MsoNormal style='margin-top:15.0pt;background:white'><a href="http://tony.mountifield.org/" target="_blank"><span style='border:solid windowtext 1.0pt;padding:0cm;text-decoration:none'><img border=0 width=158 height=181 id="_x0000_i1038" src="cid:image001.jpg@01D32341.E928FBE0" alt="Image removed by sender."></span></a><o:p></o:p></p></div></td><td valign=top style='border:none;padding:0cm 0cm 0cm 0cm;display:table-cell' id="TextCell_15042983257140.5753482253525046"><div id="LPTitle_15042983257140.7702989578777144"><p class=MsoNormal style='margin-top:15.0pt;mso-line-height-alt:15.75pt'><span style='font-size:16.0pt;font-family:"Segoe UI Light","sans-serif";color:#004B8B'><a href="http://tony.mountifield.org/" target="_blank"><span style='text-decoration:none'>Tony Mountifield's Home Page</span></a><o:p></o:p></span></p></div><div style='margin-top:7.5pt;margin-bottom:12.0pt' id="LPMetadata_15042983257140.35664868751457024"><p class=MsoNormal style='margin-top:15.0pt;line-height:10.5pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>tony.mountifield.org<o:p></o:p></span></p></div><div id="LPDescription_15042983257140.10646790181940058"><p class=MsoNormal style='margin-top:15.0pt;line-height:15.0pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>Tony Mountifield's Home Page. This page is still under construction (despite having been started a long time ago!) It will grow as I think of more things to put in ...<o:p></o:p></span></p></div></td></tr></table></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'><br><br><br>-- <br>_____________________________________________________________________<br>-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" id=LPlnk922875>http://www.api-digital.com</a> -- <o:p></o:p></span></p><div style='margin-bottom:15.0pt;overflow:auto' id="LPBorder_GT_15042983260450.562302336158784"><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="90%" style='width:90.0%;background:white;border-top:dotted #C8C8C8 1.0pt;border-left:none;border-bottom:dotted #C8C8C8 1.0pt;border-right:none'><tr><td valign=top style='border:none;padding:0cm 0cm 0cm 0cm'><div id="LPTitle_15042983260450.19095697679405377"><p class=MsoNormal style='margin-top:15.0pt;mso-line-height-alt:15.75pt'><span style='font-size:16.0pt;font-family:"Segoe UI Light","sans-serif";color:#004B8B'><a href="http://www.api-digital.com/" target="_blank"><span style='text-decoration:none'>api digital - problem solved.</span></a><o:p></o:p></span></p></div><div style='margin-top:7.5pt;margin-bottom:12.0pt' id="LPMetadata_15042983260450.9686705481668547"><p class=MsoNormal style='margin-top:15.0pt;line-height:10.5pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>www.api-digital.com<o:p></o:p></span></p></div><div id="LPDescription_15042983260450.6550031595716614"><p class=MsoNormal style='margin-top:15.0pt;line-height:15.0pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>API Digital Website<o:p></o:p></span></p></div></td></tr></table></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'><br><br><br>Check out the new Asterisk community forum at: <a href="https://community.asterisk.org/" id=LPlnk387341>https://community.asterisk.org/</a> <o:p></o:p></span></p><div style='margin-bottom:15.0pt;overflow:auto' id="LPBorder_GT_15042983252350.857623687502979"><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="90%" style='width:90.0%;background:white;border-top:dotted #C8C8C8 1.0pt;border-left:none;border-bottom:dotted #C8C8C8 1.0pt;border-right:none'><tr><td width=250 valign=top style='width:187.5pt;border:none;padding:15.0pt 15.0pt 15.0pt .75pt'><div style='margin-top:5.0pt;margin-bottom:5.0pt;display:table' id="LPImageContainer_15042983252330.8419599231212356"><p class=MsoNormal style='margin-top:15.0pt;background:white'><a href="https://community.asterisk.org/" target="_blank"><span style='border:solid windowtext 1.0pt;padding:0cm;text-decoration:none'><img border=0 width=144 height=144 id="_x0000_i1039" src="cid:image002.jpg@01D32341.E928FBE0" alt="Image removed by sender."></span></a><o:p></o:p></p></div></td><td valign=top style='border:none;padding:0cm 0cm 0cm 0cm;display:table-cell' id="TextCell_15042983252340.9896610443892915"><div id="LPTitle_15042983252340.006566408436004645"><p class=MsoNormal style='margin-top:15.0pt;mso-line-height-alt:15.75pt'><span style='font-size:16.0pt;font-family:"Segoe UI Light","sans-serif";color:#004B8B'><a href="https://community.asterisk.org/" target="_blank"><span style='text-decoration:none'>Asterisk Community</span></a><o:p></o:p></span></p></div><div style='margin-top:7.5pt;margin-bottom:12.0pt' id="LPMetadata_15042983252340.7893036640328059"><p class=MsoNormal style='margin-top:15.0pt;line-height:10.5pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>community.asterisk.org<o:p></o:p></span></p></div><div id="LPDescription_15042983252350.6946605875148169"><p class=MsoNormal style='margin-top:15.0pt;line-height:15.0pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>The Asterisk Community's home for Discussion ... Is there any way to share same queue with same agents between multiple servers in a multiple server Asterisk ...<o:p></o:p></span></p></div></td></tr></table></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'><br><br><br>New to Asterisk? Start here:<br> <a href="https://wiki.asterisk.org/wiki/display/AST/Getting+Started" id=LPlnk137887>https://wiki.asterisk.org/wiki/display/AST/Getting+Started</a> <o:p></o:p></span></p><div style='margin-bottom:15.0pt;overflow:auto' id="LPBorder_GT_15042983553330.9484167667420322"><table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="90%" style='width:90.0%;background:white;border-top:dotted #C8C8C8 1.0pt;border-left:none;border-bottom:dotted #C8C8C8 1.0pt;border-right:none'><tr><td valign=top style='border:none;padding:0cm 0cm 0cm 0cm'><div id="LPTitle_15042983553320.3792189252772409"><p class=MsoNormal style='margin-top:15.0pt;mso-line-height-alt:15.75pt'><span style='font-size:16.0pt;font-family:"Segoe UI Light","sans-serif";color:#004B8B'><a href="https://wiki.asterisk.org/wiki/display/AST/Getting+Started" target="_blank"><span style='text-decoration:none'>Getting Started - Asterisk Project - Asterisk Project Wiki</span></a><o:p></o:p></span></p></div><div style='margin-top:7.5pt;margin-bottom:12.0pt' id="LPMetadata_15042983553330.8460022886304541"><p class=MsoNormal style='margin-top:15.0pt;line-height:10.5pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>wiki.asterisk.org<o:p></o:p></span></p></div><div id="LPDescription_15042983553330.7362945887022996"><p class=MsoNormal style='margin-top:15.0pt;line-height:15.0pt'><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#666666'>When learning Asterisk it is important to start off on the right foot, so this section of the wiki covers orientation for learning Asterisk as well as installation ...<o:p></o:p></span></p></div></td></tr></table></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'><br><br><br>asterisk-users mailing list<br>To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" id=LPlnk461628>http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></p></div></div></div></div></div></body></html>