<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:12px"><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3455">Hi</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3278">I have the following topology:</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3279">Sever A <----> IAX2 <-----> SERVER B <----> SIP <----> ITSP</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3280">Server A : Branch Server ( with billing cdr ) : Billing module for auditing calls at branch level</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3281">Server B : Billing Server ( with billing cdr ) : Official statements get generating from this server</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" id="yui_3_16_0_1_1426333771927_3244" class="">I am trying to match my billsecs on server A TO that of server B</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3271">The problem seems to be that server A is counting the ringing as well, not just the ANSwered ( person talking )</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3272">If the phone rings for 25 secs and we speak for 30 secs, billsec is 55 secs and duration is 55 secs</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3273">CDR values for deposition are correct if if the call has not been answered or busy.</span><br style="margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class="" id="yui_3_16_0_1_1426333771927_3274">ie NO ANSWER or BUSY on Server A.</span><br></div><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><span style="color: rgb(51, 51, 51); font-family: 'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif; font-size: 13.1000003814697px; line-height: 18.3400001525879px;" class=""><br></span></div><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><font color="#333333" face="Lucida Grande, Trebuchet MS, Verdana, Helvetica, Arial, sans-serif" id="yui_3_16_0_1_1426333771927_3450"><span style="font-size: 13.1000003814697px; line-height: 18.3400001525879px;" id="yui_3_16_0_1_1426333771927_3449">Asterisk 13 on branch server</span></font></div><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><font color="#333333" face="Lucida Grande, Trebuchet MS, Verdana, Helvetica, Arial, sans-serif"><span style="font-size: 13.1000003814697px; line-height: 18.3400001525879px;"><br></span></font></div><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><font color="#333333" face="Lucida Grande, Trebuchet MS, Verdana, Helvetica, Arial, sans-serif" id="yui_3_16_0_1_1426333771927_3452"><span style="font-size: 13.1000003814697px; line-height: 18.3400001525879px;" id="yui_3_16_0_1_1426333771927_3451">any ideas on how to trouble shoot this problem</span></font></div><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><font color="#333333" face="Lucida Grande, Trebuchet MS, Verdana, Helvetica, Arial, sans-serif"><span style="font-size: 13.1000003814697px; line-height: 18.3400001525879px;">thanks</span></font></div><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><font color="#333333" face="Lucida Grande, Trebuchet MS, Verdana, Helvetica, Arial, sans-serif"><span style="font-size: 13.1000003814697px; line-height: 18.3400001525879px;"><br></span></font></div><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><font color="#333333" face="Lucida Grande, Trebuchet MS, Verdana, Helvetica, Arial, sans-serif"><span style="font-size: 13.1000003814697px; line-height: 18.3400001525879px;">Zakir</span></font></div><div id="yui_3_16_0_1_1426333771927_3020" dir="ltr" class="" style=""><br class="" style=""></div></div></body></html>