<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>To be sure you could setup a soft phone and see if the caller ID name comes in correctly.<br><br><br><div><br></div></div><div><br>On Mar 10, 2015, at 8:41 AM, Jordan Cook - Gyron Networks <<a href="mailto:jordan.cook@gyron.net">jordan.cook@gyron.net</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p class="MsoNormal">Hi,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">In my dialplan I have the following line.</p>
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<p class="MsoNormal">same => n,Set(CALLERID(name)=Support)</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I am expecting this to always set the caller id name to ‘Support’ - however, we are getting calls come in as “Anonymous” with the number as something like “unknown@unknown”</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">We’re using Cisco 7945 phones – I possibly wonder if they are displaying this rather than asterisk not changing it?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Anyone had similar experiences before?</p>
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