<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body ><div><div></div><div>The strange thing is its only sometimes my dial string is as follows</div><div><br></div><div>exten => s,1, Dial (SIP/200,, tT)</div><div><br></div><div>For that particular route but obviously s,3 as have Ringing () first etc.</div><div>After she pushes ## 6 times it will go thru sometimes.</div><div><br></div><div><br></div><div><br></div><div><div style="font-size:9px;color:#575757">Sent from Samsung Mobile</div></div></div><br><br><div>-------- Original message --------</div><div>From: Kevin Larsen <kevin.larsen@pioneerballoon.com> </div><div>Date:16/02/2015 17:11 (GMT+02:00) </div><div>To: Andrew Colin <andrew@convergedgroup.net>,Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users@lists.digium.com> </div><div>Subject: Re: [asterisk-users] BlindXfer Sensitivity </div><div><br></div><tt><font size="2">> Hi Guys</font></tt>
<br><tt><font size="2">> </font></tt>
<br><tt><font size="2">> We have a client running on a polycom vvx400
IP phone on our <br>
> asterisk 1.8.18 system</font></tt>
<br><tt><font size="2">> </font></tt>
<br><tt><font size="2">> The issue we have is the switchboard lady uses
## to transfer calls <br>
> but sometimes it just does not work and just plays the DTMF tone to
<br>
> the calling party.</font></tt>
<br><tt><font size="2">> </font></tt>
<br><tt><font size="2">> Is there any way to adjust the sensitivity of
the blindxfer feature?</font></tt>
<br><tt><font size="2">> </font></tt>
<br><tt><font size="2">> The polycom Transfer button is useless as
there is a big delay <br>
> until it apprears</font></tt>
<br><tt><font size="2">> </font></tt>
<br><tt><font size="2">> I would greatly appreciate any advice</font></tt>
<br>
<br><tt><font size="2">It seems weird that this would be some kind of sensitivity
to the DTMF tones. The first thing I would look for is on a call that she
cannot blind transfer, check how the Dial command was used to reach her.
Does it have the proper use of the tT options (depending on whether she
called them or they called her)? I would almost bet there is a call path
that occurs which doesn't have the proper options set to allow the transfer.</font></tt></body>