<div dir="ltr">No, I am testing with IP phones.<div><br></div><div>When caller hangs-out the macro is not aware - but when calle hangs the macro is.</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">2014-07-20 12:31 GMT-03:00 Doug Lytle <span dir="ltr"><<a href="mailto:support@drdos.info" target="_blank">support@drdos.info</a>></span>:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="">Valter Nogueira wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
The problem is in the opposite side - when someone call us and hangs before the operator press the number.<br>
</blockquote>
<br></div>
Then my guess would be you're on analog lines?<br>
<br>
Without call supervision on the line, there will be no way of detecting when an analog call has been dropped, other then when the operator has decided there is nobody there and hangs up at which point the call should be dropped.<br>
<br>
Digital lines and VOIP lines shouldn't have this issue since they have call supervision.<div class="HOEnZb"><div class="h5"><br>
<br>
Doug<br>
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