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<p class="MsoNormal">I have setup a trunk on Asterisk 11.7 to an Avaya Session Manager. Every time I try to send a call over it, the call gets rejected. Here is the sip debug trace. Could anyone tell me what may be going wrong?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">nxdasterisk-2*CLI> <o:p></o:p></p>
<p class="MsoNormal">[Apr 23 08:20:59] WARNING[19047]: pbx_spool.c:309 safe_append: Unable to set utime on /var/spool/asterisk/outgoing/scott.call: Operation not permitted<o:p></o:p></p>
<p class="MsoNormal">Audio is at 18380<o:p></o:p></p>
<p class="MsoNormal">Adding codec 100004 (alaw) to SDP<o:p></o:p></p>
<p class="MsoNormal">Adding codec 100012 (g722) to SDP<o:p></o:p></p>
<p class="MsoNormal">Adding codec 100003 (ulaw) to SDP<o:p></o:p></p>
<p class="MsoNormal">Reliably Transmitting (no NAT) to 192.168.175.135:5060:<o:p></o:p></p>
<p class="MsoNormal">INVITE sip:913145152244@192.168.175.135 SIP/2.0<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.122.57:5060;branch=z9hG4bK6add1632<o:p></o:p></p>
<p class="MsoNormal">Max-Forwards: 70<o:p></o:p></p>
<p class="MsoNormal">From: "Edward Jones" <sip:3145152000@192.168.122.57>;tag=as4eecf94f<o:p></o:p></p>
<p class="MsoNormal">To: <sip:913145152244@192.168.175.135><o:p></o:p></p>
<p class="MsoNormal">Contact: <sip:3145152000@192.168.122.57:5060><o:p></o:p></p>
<p class="MsoNormal">Call-ID: 504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060<o:p></o:p></p>
<p class="MsoNormal">CSeq: 102 INVITE<o:p></o:p></p>
<p class="MsoNormal">User-Agent: Asterisk PBX 11.7.0<o:p></o:p></p>
<p class="MsoNormal">Date: Wed, 23 Apr 2014 13:20:59 GMT<o:p></o:p></p>
<p class="MsoNormal">Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH<o:p></o:p></p>
<p class="MsoNormal">Supported: replaces, timer<o:p></o:p></p>
<p class="MsoNormal">Content-Type: application/sdp<o:p></o:p></p>
<p class="MsoNormal">Content-Length: 229<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">v=0<o:p></o:p></p>
<p class="MsoNormal">o=root 424150695 424150695 IN IP4 192.168.122.57<o:p></o:p></p>
<p class="MsoNormal">s=Asterisk PBX 11.7.0<o:p></o:p></p>
<p class="MsoNormal">c=IN IP4 192.168.122.57<o:p></o:p></p>
<p class="MsoNormal"><span lang="FR-CA">t=0 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA">m=audio 18380 RTP/AVP 8 9 0<o:p></o:p></span></p>
<p class="MsoNormal">a=rtpmap:8 PCMA/8000<o:p></o:p></p>
<p class="MsoNormal">a=rtpmap:9 G722/8000<o:p></o:p></p>
<p class="MsoNormal">a=rtpmap:0 PCMU/8000<o:p></o:p></p>
<p class="MsoNormal">a=ptime:20<o:p></o:p></p>
<p class="MsoNormal">a=sendrecv<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">---<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><--- SIP read from UDP:192.168.175.135:5060 ---><o:p></o:p></p>
<p class="MsoNormal">SIP/2.0 100 Trying<o:p></o:p></p>
<p class="MsoNormal">Call-ID: 504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060<o:p></o:p></p>
<p class="MsoNormal">CSeq: 102 INVITE<o:p></o:p></p>
<p class="MsoNormal">From: Edward Jones <sip:3145152000@192.168.122.57>;tag=as4eecf94f<o:p></o:p></p>
<p class="MsoNormal">To: <sip:913145152244@192.168.175.135><o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.122.57:5060;branch=z9hG4bK6add1632<o:p></o:p></p>
<p class="MsoNormal">Content-Length: 0<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><-------------><o:p></o:p></p>
<p class="MsoNormal">--- (7 headers 0 lines) ---<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><--- SIP read from UDP:192.168.175.135:5060 ---><o:p></o:p></p>
<p class="MsoNormal">INVITE sip:913145152244@devjones.com SIP/2.0<o:p></o:p></p>
<p class="MsoNormal">P-AV-Message-Id: 1_1<o:p></o:p></p>
<p class="MsoNormal">Route: <sip:192.168.122.57;lr;phase=terminating><o:p></o:p></p>
<p class="MsoNormal">Supported: replaces, timer<o:p></o:p></p>
<p class="MsoNormal">Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH<o:p></o:p></p>
<p class="MsoNormal">Date: Wed, 23 Apr 2014 13:20:59 GMT<o:p></o:p></p>
<p class="MsoNormal">Contact: <sip:3145152000@192.168.122.57:5060;gsid=d13ae820-caef-11e3-9b9c-6c3be5a59e68><o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.135;rport;branch=z9hG4bK561174433949967-AP;ft=192.168.175.135~13c4<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.130:15060;rport=15060;ibmsid=local.1389145532068_1778706_1816627;branch=z9hG4bK561174433949967<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.130:15060;rport;ibmsid=local.1389145532068_1778704_1816625;branch=z9hG4bK605195140054947<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.135;rport=5060;branch=z9hG4bK6add1632-AP;ft=192.168.175.135~13c4;received=192.168.175.135<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.122.57:5060;branch=z9hG4bK6add1632<o:p></o:p></p>
<p class="MsoNormal">Record-Route: <sip:2ca13a6d@192.168.175.135;transport=udp;lr><o:p></o:p></p>
<p class="MsoNormal">Record-Route: <sip:192.168.175.130:15060;transport=udp;ibmsid=local.1389145532068_1778704_1816625;lr><o:p></o:p></p>
<p class="MsoNormal">Record-Route: <sip:2ca13a6d@192.168.175.135;transport=udp;lr><o:p></o:p></p>
<p class="MsoNormal">P-Charging-Vector: icid-value="d13ae820-caef-11e3-9b9c-6c3be5a59e68"<o:p></o:p></p>
<p class="MsoNormal">User-Agent: Asterisk PBX 11.7.0 AVAYA-SM-6.3.1.0.631004<o:p></o:p></p>
<p class="MsoNormal">P-Asserted-Identity: Edward Jones <sip:3145152000@devjones.com><o:p></o:p></p>
<p class="MsoNormal">From: Edward Jones <sip:3145152000@192.168.122.57>;tag=as4eecf94f<o:p></o:p></p>
<p class="MsoNormal">To: <sip:913145152244@192.168.175.135><o:p></o:p></p>
<p class="MsoNormal">Call-ID: 504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060<o:p></o:p></p>
<p class="MsoNormal">Max-Forwards: 66<o:p></o:p></p>
<p class="MsoNormal">CSeq: 102 INVITE<o:p></o:p></p>
<p class="MsoNormal">Content-Type: application/sdp<o:p></o:p></p>
<p class="MsoNormal">Content-Length: 229<o:p></o:p></p>
<p class="MsoNormal">Av-Global-Session-ID: d13ae820-caef-11e3-9b9c-6c3be5a59e68<o:p></o:p></p>
<p class="MsoNormal">P-Location: SM;origlocname="Asterisk-2";origsiglocname="Asterisk-2";origmedialocname="Asterisk-2";termlocname="Asterisk-2";termsiglocname="Asterisk-2";smaccounting="true"<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">v=0<o:p></o:p></p>
<p class="MsoNormal">o=root 424150695 424150695 IN IP4 192.168.122.57<o:p></o:p></p>
<p class="MsoNormal">s=Asterisk PBX 11.7.0<o:p></o:p></p>
<p class="MsoNormal">c=IN IP4 192.168.122.57<o:p></o:p></p>
<p class="MsoNormal"><span lang="FR-CA">t=0 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA">m=audio 18380 RTP/AVP 8 9 0<o:p></o:p></span></p>
<p class="MsoNormal">a=rtpmap:8 PCMA/8000<o:p></o:p></p>
<p class="MsoNormal">a=rtpmap:9 G722/8000<o:p></o:p></p>
<p class="MsoNormal">a=rtpmap:0 PCMU/8000<o:p></o:p></p>
<p class="MsoNormal">a=ptime:20<o:p></o:p></p>
<p class="MsoNormal">a=sendrecv<o:p></o:p></p>
<p class="MsoNormal"><-------------><o:p></o:p></p>
<p class="MsoNormal">--- (27 headers 11 lines) ---<o:p></o:p></p>
<p class="MsoNormal">Sending to 192.168.175.135:5060 (no NAT)<o:p></o:p></p>
<p class="MsoNormal">Sending to 192.168.175.135:5060 (no NAT)<o:p></o:p></p>
<p class="MsoNormal">Using INVITE request as basis request - 504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060<o:p></o:p></p>
<p class="MsoNormal">Found peer 'SMtrunk' for '3145152000' from 192.168.175.135:5060<o:p></o:p></p>
<p class="MsoNormal">Found RTP audio format 8<o:p></o:p></p>
<p class="MsoNormal">Found RTP audio format 9<o:p></o:p></p>
<p class="MsoNormal">Found RTP audio format 0<o:p></o:p></p>
<p class="MsoNormal">Found audio description format PCMA for ID 8<o:p></o:p></p>
<p class="MsoNormal">Found audio description format G722 for ID 9<o:p></o:p></p>
<p class="MsoNormal">Found audio description format PCMU for ID 0<o:p></o:p></p>
<p class="MsoNormal">Capabilities: us - (ulaw|alaw|g722), peer - audio=(ulaw|alaw|g722)/video=(nothing)/text=(nothing), combined - (ulaw|alaw|g722)<o:p></o:p></p>
<p class="MsoNormal">Non-codec capabilities (dtmf): us - 0x0 (nothing), peer - 0x0 (nothing), combined - 0x0 (nothing)<o:p></o:p></p>
<p class="MsoNormal">Peer audio RTP is at port 192.168.122.57:18380<o:p></o:p></p>
<p class="MsoNormal">Looking for 913145152244 in from-pstn (domain devjones.com)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><--- Reliably Transmitting (no NAT) to 192.168.175.135:5060 ---><o:p></o:p></p>
<p class="MsoNormal">SIP/2.0 404 Not Found<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.135;branch=z9hG4bK561174433949967-AP;ft=192.168.175.135~13c4;received=192.168.175.135;rport=5060<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.130:15060;rport=15060;ibmsid=local.1389145532068_1778706_1816627;branch=z9hG4bK561174433949967<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.130:15060;rport;ibmsid=local.1389145532068_1778704_1816625;branch=z9hG4bK605195140054947<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.135;rport=5060;branch=z9hG4bK6add1632-AP;ft=192.168.175.135~13c4;received=192.168.175.135<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.122.57:5060;branch=z9hG4bK6add1632<o:p></o:p></p>
<p class="MsoNormal">From: Edward Jones <sip:3145152000@192.168.122.57>;tag=as4eecf94f<o:p></o:p></p>
<p class="MsoNormal">To: <sip:913145152244@192.168.175.135>;tag=as119fde8b<o:p></o:p></p>
<p class="MsoNormal">Call-ID: 504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060<o:p></o:p></p>
<p class="MsoNormal">CSeq: 102 INVITE<o:p></o:p></p>
<p class="MsoNormal">Server: Asterisk PBX 11.7.0<o:p></o:p></p>
<p class="MsoNormal">Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH<o:p></o:p></p>
<p class="MsoNormal">Supported: replaces, timer<o:p></o:p></p>
<p class="MsoNormal">Content-Length: 0<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><------------><o:p></o:p></p>
<p class="MsoNormal">[Apr 23 08:20:59] NOTICE[19026][C-00000003]: chan_sip.c:25450 handle_request_invite: Call from 'SMtrunk' (192.168.175.135:5060) to extension '913145152244' rejected because extension not found in context 'from-pstn'.<o:p></o:p></p>
<p class="MsoNormal">Scheduling destruction of SIP dialog '504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060' in 32000 ms (Method: INVITE)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><--- SIP read from UDP:192.168.175.135:5060 ---><o:p></o:p></p>
<p class="MsoNormal">ACK sip:913145152244@devjones.com SIP/2.0<o:p></o:p></p>
<p class="MsoNormal">Route: <sip:192.168.122.57;lr;phase=terminating><o:p></o:p></p>
<p class="MsoNormal">Call-ID: 504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060<o:p></o:p></p>
<p class="MsoNormal">From: Edward Jones <sip:3145152000@192.168.122.57>;tag=as4eecf94f<o:p></o:p></p>
<p class="MsoNormal">To: <sip:913145152244@192.168.175.135>;tag=as119fde8b<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.135;rport;branch=z9hG4bK561174433949967-AP;ft=192.168.175.135~13c4<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.175.130:15060;rport=15060;ibmsid=local.1389145532068_1778706_1816627;branch=z9hG4bK561174433949967<o:p></o:p></p>
<p class="MsoNormal">CSeq: 102 ACK<o:p></o:p></p>
<p class="MsoNormal">Max-Forwards: 66<o:p></o:p></p>
<p class="MsoNormal">Content-Length: 0<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><-------------><o:p></o:p></p>
<p class="MsoNormal">--- (10 headers 0 lines) ---<o:p></o:p></p>
<p class="MsoNormal">Really destroying SIP dialog '504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060' Method: ACK<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><--- SIP read from UDP:192.168.175.135:5060 ---><o:p></o:p></p>
<p class="MsoNormal">SIP/2.0 403 Forbidden (Denial 1732)<o:p></o:p></p>
<p class="MsoNormal"><span lang="ES">Av-Global-Session-ID: d13ae820-caef-11e3-9b9c-6c3be5a59e68<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="ES">Server: Avaya CM/R016x.02.0.823.0 AVAYA-SM-6.3.1.0.631004<o:p></o:p></span></p>
<p class="MsoNormal">Warning: 399 192.168.175.252 "Restricted Access"<o:p></o:p></p>
<p class="MsoNormal">To: <sip:913145152244@192.168.175.135>;tag=8072a3b71bcde31d444535cfeab00<o:p></o:p></p>
<p class="MsoNormal">From: Edward Jones <sip:3145152000@192.168.122.57>;tag=as4eecf94f<o:p></o:p></p>
<p class="MsoNormal">Call-ID: 504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060<o:p></o:p></p>
<p class="MsoNormal">CSeq: 102 INVITE<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.122.57:5060;branch=z9hG4bK6add1632<o:p></o:p></p>
<p class="MsoNormal">Content-Length: 0<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><-------------><o:p></o:p></p>
<p class="MsoNormal">--- (10 headers 0 lines) ---<o:p></o:p></p>
<p class="MsoNormal">Transmitting (no NAT) to 192.168.175.135:5060:<o:p></o:p></p>
<p class="MsoNormal">ACK sip:913145152244@192.168.175.135 SIP/2.0<o:p></o:p></p>
<p class="MsoNormal">Via: SIP/2.0/UDP 192.168.122.57:5060;branch=z9hG4bK6add1632<o:p></o:p></p>
<p class="MsoNormal">Max-Forwards: 70<o:p></o:p></p>
<p class="MsoNormal">From: "Edward Jones" <sip:3145152000@192.168.122.57>;tag=as4eecf94f<o:p></o:p></p>
<p class="MsoNormal">To: <sip:913145152244@192.168.175.135>;tag=8072a3b71bcde31d444535cfeab00<o:p></o:p></p>
<p class="MsoNormal">Contact: <sip:3145152000@192.168.122.57:5060><o:p></o:p></p>
<p class="MsoNormal">Call-ID: 504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060<o:p></o:p></p>
<p class="MsoNormal">CSeq: 102 ACK<o:p></o:p></p>
<p class="MsoNormal">User-Agent: Asterisk PBX 11.7.0<o:p></o:p></p>
<p class="MsoNormal">Content-Length: 0<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">---<o:p></o:p></p>
<p class="MsoNormal">[Apr 23 08:20:59] WARNING[19026][C-00000002]: chan_sip.c:22991 handle_response_invite: Received response: "Forbidden" from '"Edward Jones" <sip:3145152000@192.168.122.57>;tag=as4eecf94f'<o:p></o:p></p>
<p class="MsoNormal">Scheduling destruction of SIP dialog '504b8ce74a81e0f90ba457e77e8c9e60@192.168.122.57:5060' in 32000 ms (Method: INVITE)<o:p></o:p></p>
<p class="MsoNormal">[Apr 23 08:20:59] NOTICE[19157]: pbx_spool.c:389 attempt_thread: Call failed to go through, reason (1) Hangup<o:p></o:p></p>
<p class="MsoNormal">[Apr 23 08:20:59] NOTICE[19157]: pbx_spool.c:392 attempt_thread: Queued call to SIP/SMtrunk/913145152244 expired without completion after 0 attempts<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none">Thanks,<br>
Scott Haley<br>
IS Voice Projects Team<br>
Edward Jones Investments<br>
<b>Phone:</b> 314-515-2244<br>
<b>Email:</b> <a href="mailto:scott.haley@edwardjones.com"><span style="color:blue">scott.haley@edwardjones.com</span></a>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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not wish to receive any email messages from us, excluding administrative communications, please email this request to messages@edwardjones.com along with the email address you wish to unsubscribe.</font></span></div>
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