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<div class="moz-cite-prefix">On 2/6/14, 11:18 AM, Mike Diehl wrote:<br>
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<div>Hi all,<br>
<br>
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I have an SPA112 that in sitting behind a Ubee cable modem. The
internet link is solid, but the device becomes unreachable
within a day or so of being rebooted. Then the customer goes to
reboot the device, they report that all 4 lights are lit. The
ISP reports that the device does respond to ping, so it's not
completely dead. I've had the same symptoms with SPA303's
sitting behind Ubee modems.<br>
<br>
So, is there some configuration setting on the SPA that I can
set to make this device more stable?<br>
<br>
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I have seen similar behavior before on the SPA122. I could ping it,
open the web page, etc... but it would not register until I rebooted
it. Upon closer examination I could see that the SPA122 was only
working partially. The voice modules appeared to be dead thus it
would not register. You could see this by looking at the stats page
and the lines would not show any stats at all or even if they were
ON or OFF hook. A reboot would fix it for a few days. The solution
was to get a new SPA122. My take on this is that it was a hardware
issue, not a software one that could be fixed with configuration
settings.<br>
<br>
What I hate about these units is that they take more that 1 minute
to boot and register. The SPA2102 only took about 15 seconds.
That really sucks when you have a customer on the line and are
troubleshooting an issue that requires a reboot.<br>
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<div dir="ltr">Mike.<br>
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<pre class="moz-signature" cols="72">--
Technical Support
<a class="moz-txt-link-freetext" href="http://www.cellroute.net">http://www.cellroute.net</a></pre>
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