<div dir="ltr">Thank you all for your prompt reply, <div><br></div><div>my phone was working up until this morning it just stop subscribing to the Asterisk server. </div><div><br></div><div>Version: 3.2.4.0244</div><div>phone is configure to download configuration via ftp, again it configure right because it was working fine. </div>
<div><br></div><div>the phone icon next to the extension number is dark same as the background so that means is not subscribing to the Asterisk server. </div><div><br></div><div>Thank you very much. </div></div><div class="gmail_extra">
<br><br><div class="gmail_quote">On Thu, Jan 2, 2014 at 8:19 AM, Kevin Larsen <span dir="ltr"><<a href="mailto:kevin.larsen@pioneerballoon.com" target="_blank">kevin.larsen@pioneerballoon.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<tt><font><a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> wrote on 01/02/2014
10:03:19 AM:<br>
<br>
> From: motty cruz <<a href="mailto:motty.cruz@gmail.com" target="_blank">motty.cruz@gmail.com</a>></font></tt>
<br><tt><font><div class="im">> To: Asterisk Users Mailing List - Non-Commercial
Discussion <br></div>
> <<a href="mailto:asterisk-users@lists.digium.com" target="_blank">asterisk-users@lists.digium.com</a>>, </font></tt>
<br><tt><font>> Date: 01/02/2014 10:02 AM</font></tt>
<br><div class="im"><tt><font>> Subject: [asterisk-users] Asterisk 1.8.22.0 Polycom
ip soundpoint sp450</font></tt>
<br></div><tt><font>> Sent by: <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a></font></tt>
<br><div><div class="h5"><tt><font>> <br>
> Hello, I'm having issues with my phone Polycom sp450 not subscribing<br>
> to Asterisk server. Asterisk server is fine, firewall is not the <br>
> issue because a secondary phone is working fine, my connection to
<br>
> the server is fine too, any ideas or suggestions are welcome. </font></tt>
<br><tt><font>> <br>
> -Motty</font></tt>
<br>
<br></div></div><tt><font>We use Polycom 450s as the main desk phone throughout
our company and have no issues with them registering. Without seeing your
configs, it is hard to give you specific advice. The part of your configs
you need to be looking at (assuming you are provisioning from http or ftp),
are the following:</font></tt>
<br>
<br><tt><font>For the Polycom look at the reg section:</font></tt>
<br><tt><font> <reg reg.1.displayName="Bob Smith"
reg.1.address="6534" reg.1.auth.userId="6534" reg.1.auth.password="myPassword"></reg></font></tt>
<br>
<br><tt><font>For Asterisk (in your sip.conf or other appropriate
config file):</font></tt>
<br>
<br><tt><font> [6534](polycom)</font></tt>
<br><tt><font> callerid="Bob SMith" <6534></font></tt>
<br><tt><font> secret=myPassword</font></tt>
<br><tt><font> mailbox=6534</font></tt>
<br>
<br><tt><font>A couple of notes here: 6534 is the extension number
for Bob Smith. "myPassword" in the files should be replaced with
whatever password you have assigned for that phone. The (polycom) template
contains all the options needed for phones to work in my specific install,
but doesn't have anything that would affect registration.</font></tt>
<br>
<br><tt><font>If you watch the asterisk console when you boot up
the phone, do you get any errors in the console? I know when I am testing/experimenting
with new setups that I often see errors when the phone goes to register.
It usually is because I have either specified a username that doesn't exist
in Asterisk or I have the phone passing an incorrect password with what
is specified in sip.conf.</font></tt><br>--<br>
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