<div dir="ltr"><br><div class="gmail_extra"><div class="gmail_quote">On 23 July 2013 23:18, Shishir Pokharel <span dir="ltr"><<a href="mailto:Shishir.Pokharel@on24.com" target="_blank">Shishir.Pokharel@on24.com</a>></span> wrote:<br>
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<p class=""><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Read queue configuration esp. QEUUESTRATEGY and agent TIMEOUT.
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<p class=""><b><span style="font-size:10pt;font-family:Tahoma,sans-serif">From:</span></b><span style="font-size:10pt;font-family:Tahoma,sans-serif"> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>]
<b>On Behalf Of </b>Jarek Jarzebowski<br>
<b>Sent:</b> Tuesday, July 23, 2013 3:04 PM<br>
<b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br>
<b>Subject:</b> [asterisk-users] Queue - how to jump to next member after NO ANSWER?<u></u><u></u></span></p><div><div class="h5">
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<p class="" style="margin-bottom:12pt">Hi all,<u></u><u></u></p>
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<p class="">I have a Queue with 3 members:<u></u><u></u></p>
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<p class="">SIP/100<u></u><u></u></p>
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<p class="">SIP/200<u></u><u></u></p>
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<p class="" style="margin-bottom:12pt">SIP/300<u></u><u></u></p>
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<p class="" style="margin-bottom:12pt">When call arrives SIP/100 is ringing.. After given timeout ringing stops but call is not routed to next member but SIP/100 starts ringing again.<u></u><u></u></p>
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<p class="" style="margin-bottom:12pt">I know that this is because SIP/100 is still available in the Queue but is it any way to make a Queue witch strategy:<u></u><u></u></p>
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<p class="" style="margin-bottom:12pt">call SIP/100 - if it is BUSY, UNAVAILABLE, PAUSED or _NO_ANSWERED_ after given number of time - hump to the next member?<u></u><u></u></p>
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<p class="" style="margin-bottom:12pt">Thanks in advance.<u></u><u></u></p>
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<p class="">Jarek<u></u><u></u></p>
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<br>--<br>
_____________________________________________________________________<br></blockquote><div><br></div><div>This is in the queues.conf in 1.8</div><div><br></div><div> If you want the queue to avoid sending calls to members whose devices are</div>
<div> known to be 'in use' (via the channel driver supporting that device state)</div><div> uncomment this option. (Note: only the SIP channel driver currently is able</div><div> to report 'in use'.)</div>
<div><br></div><div> ringinuse = no </div></div><div><br></div>-- <br><div dir="ltr"><pre>Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
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