<div dir="ltr">I actually work in a 911 center. Â Please do not dial blindly to do a test call. Â Please call the non-emergency dispatch number, ask if it would be ok to make one or two test calls. Â If they give you the ok, please complete those calls as quickly as possible as conditions change in an instant. Â If they give you permission at 9am, don't wait until 5pm to do the test. Â Further, most 911/PSAP centers are not busy after 10pm local time, please consider doing your testing in the overnight hours. Â Again, please check with your local 911/PSAP to confirm when their peak times are and try to avoid them.<div>
<br></div><div style>Here is a good script to read when speaking to the 911 call taker:</div><div style><br></div><div style>Hello my name is (your name) with (company name). Â We are performing a test 911 call and would like to confirm some information if you have a moment. Â (if they answer go ahead, continue with the script. Â If they advise now is not a good time, say thank you and disconnect. Â In a 30 to 60 minutes call the non-emergency number and ask if you may make another test call)</div>
<div style><br></div><div style>(continuing the script) Â Can you please confirm the address that shows up on your phone system please? (wait and confirm the info) Â Great thank you. Â If you can, please tell me the number you show we are calling from? (wait and confirm) Â Can you confirm for me which 911/PSAP center we have reached? ( wait and confirm this is the proper 911/PSAP you need) Â (if this is the first of several calls:) Â Thank you very much for your time, we will be making (xx number) of calls in the next few minutes. Â (if this is the end of your testing:) Â Thank you very much for your time, this concludes our testing.</div>
<div style><br></div><div style><br></div><div style>Good luck with your phone testing.</div><div style><br></div><div style>Regards,</div><div style>James</div></div><div class="gmail_extra"><br clear="all"><div>"I see blindness, not as a disability, but more of an ability. And Sight actually, more of a disability because some people with sight tend to judge others by what they see on the outside, whereas I don't see that. I just see that which is in a person." Patrick Henry Hughes, Louisville Kentucky,2008</div>
<br><br><div class="gmail_quote">On Sun, May 5, 2013 at 8:00 PM, Dale Noll <span dir="ltr"><<a href="mailto:dnoll@wi.rr.com" target="_blank">dnoll@wi.rr.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">If there is a non-emergency number you can call and let them know you would like to do some test calls. This also allows you to schedule a time for testing when the PSAP is not as busy allowing for real calls to be handled.</div>
<div class="gmail_extra"><br><br><div class="gmail_quote">On Sun, May 5, 2013 at 11:15 AM, Mark Engelhardt <span dir="ltr"><<a href="mailto:marke@intuitiveengineering.com" target="_blank">marke@intuitiveengineering.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Joseph,<br>
<br>
I have made a quite a few test calls to 911. Â They don't charge you and they don't get upset.<br>
<br>
Just let them know right away it is a non-emergency test call, and then let them know who you are and what you need to verify on their information screen.<br>
<span><font color="#888888"><br>
Mark Engelhardt<br>
</font></span><div><div><br>
<br>
On May 5, 2013, at 11:07 AM, Joseph wrote:<br>
<br>
> How to test 911 call?<br>
><br>
> I'm using Audiocodes and it setup to strip the first number but I've never tested the 911 call. Â I don't want to go live as they might charge me.<br>
><br>
> --<br>
> Joseph<span class="HOEnZb"><font color="#888888"><br>
<br>
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