<font face="verdana,sans-serif">I am using SIP.<br><br>I am still a bit confused about "answered" & billed time.<br><br>For example:<br>00:00 -- Call Connected to asterisk<br>00:01 -- welcome greeting starts<br>
00:11 -- welcome greeting ends (10 sec wav file)<br>00:12 -- Call enters queue and at the same time rings on first available extension<br>00:15 -- Call is answered by an agent<br>01:15 -- Conversation over, Call disconnected -- agents spoke for 60 sec.<br>
<br>In the given schematic what will be the "Answered" time and "billed" time.<br><br>Thank you for the help in advance!!<br><br><br><br><br><br><br><br><br></font><br><div class="gmail_quote">On Sun, Mar 17, 2013 at 10:06 PM, Asghar Mohammad <span dir="ltr"><<a href="mailto:asghar144@gmail.com" target="_blank">asghar144@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">"If you have analog FXO ports then the call is considered answered as soon as dialing is completed" not always true if FXO configured properly it should not send back answered as soon as dialed.<div class="HOEnZb">
<div class="h5"><br><br><div class="gmail_quote">
On Sun, Mar 17, 2013 at 5:29 PM, Eric Wieling <span dir="ltr"><<a href="mailto:EWieling@nyigc.com" target="_blank">EWieling@nyigc.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
If you have analog FXO ports then the call is considered answered as soon as dialing is completed. Â This does not apply to SIP, PRI, or other technologies which support far end answer detection.<br>
<div><div><br>
-----Original Message-----<br>
From: <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] On Behalf Of RSCL Mumbai<br>
Sent: Sunday, March 17, 2013 12:15 PM<br>
To: Asterisk Users Mailing List - Non-Commercial Discussion<br>
Subject: [asterisk-users] Need help understanding CDR<br>
<br>
Hi,<br>
<br>
Attached is a sample CDR.<br>
<br>
I need some help to understand the "billsec" column.<br>
PS: the time value in billsec & duration is same.<br>
<br>
With reference to the attached log, what does the 10 sec / 6 sec / 2 sec correspond to:<br>
<br>
(a) Time between call connection to asterisk and disconnection from asterisk?<br>
(b) Time after welcome greeting and before hangup -- the time the call rang on the extension?<br>
(c) Or any other scenario<br>
<br>
Thank you in advance.<br>
<br>
Best regards,<br>
Sans<br>
<br>
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