<html><head></head><body bgcolor="#FFFFFF"><div>Please excuse the top post, I'm on my phone. </div><div><br></div><div>Before we have a better idea of what's going on, please provide the dialplan snippet that the call is using as well as the cli logs of the calls where you hear the whole prompt and where you only hear part of the prompt. </div><div><br></div><div>Also, if you can clarify the infrastructure setup as well, that would be helpful. <br><br>Thanks,<div>--Warren Selby, dCAP</div></div><div><br>On Jun 17, 2012, at 11:25 AM, Stefan at WPF <<a href="mailto:stefan.at.wpf@googlemail.com">stefan.at.wpf@googlemail.com</a>> wrote:<br><br></div><div><span></span></div><blockquote type="cite"><div>Hmm, I tried calling myself (the asterisk voicemail) from another SIP provider, same problem. What always works reliable is using and calling the voicemail of my SIP Provider (Sipgate) from my mobile phone, I reliably hear the complete prompt. Doesn't this contradict the assumption that the problem is on the mobile phone side?<br>
<br><div class="gmail_quote">2012/6/17 Doug Lytle <span dir="ltr"><<a href="mailto:support@drdos.info" target="_blank">support@drdos.info</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="im">Stefan at WPF wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Which end do you mean with "channel not answered"? The asterisk<br>
</blockquote>
<br></div>
The Asterisk side. If the answer didn't fix the issue, then my guess is that it's on the cellular provider's side (Which isn't unheard of).<div class="HOEnZb"><div class="h5"><br>
<br>
Doug<br>
<br>
<br>
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