<div>Thanks Danny.</div><div><br></div>What I am trying to do is send a popup screen to the agent. I am doing this now using Flash Operator Panel but I am trying to get away from that. I need to know the agent the call is being sent to when calling the AGI. So, right now I am getting all that but only when the call is connected. Running the AGI first will just allow me to popup a window for all agents instead of the one that is currently ringing. This is why I need it to be fired as part of the queue, it seems only the Queue (and the AMI) know which agent is ringing.<div>
<br></div><div>--Todd</div><div><div><br><br><div class="gmail_quote">On Tue, Apr 10, 2012 at 3:21 PM, Danny Nicholas <span dir="ltr"><<a href="mailto:danny@debsinc.com">danny@debsinc.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Put your Queue command In a macro like this<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">[agi-and-queue]<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Exten => s,1,Verbose(start AGI then do queue)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Exten => s,n,AGI(queproc.sh)<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Exten => s,n,queue(myqueue)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">You will need to put nohup into the AGI so it can run whether the line gets picked up or not.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com" target="_blank">asterisk-users-bounces@lists.digium.com</a>] <b>On Behalf Of </b>Todd Routhier<br>
<b>Sent:</b> Tuesday, April 10, 2012 3:15 PM<br><b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> [asterisk-users] Run AGI while agent ringing instead of only when connected<u></u><u></u></span></p>
<div><div class="h5"><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">What I am trying to accomplish is to run an AGI script each time an agent's line starts ringing. I currently have the AGI firing when the agent answers the call using the Queue command, something like queue(MyQueue,,,,,MyAgi.php). Works great but I need the AGI to run when the agent's phone starts ringing.<u></u><u></u></p>
<div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Strangely, I can't find anything real useful on this after searching Google, this list, various Asterisk forums etc.<u></u><u></u></p></div>
<div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Is this supported? If not, is there some other maybe not so supported way to accomplish this?<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p>
</div><div><p class="MsoNormal">I get how I can just fire an AGI from the dial plan but once I leave control to the queue, I can't really do that, I don't think.<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p>
</div><div><p class="MsoNormal">Thanks in advance for any help!<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">--Todd<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p>
</div></div></div></div></div><br>--<br>
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