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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’ve had pretty good experience with VoicePulse.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Jake Wicke<br><b>Sent:</b> Thursday, March 15, 2012 10:46 AM<br><b>To:</b> asterisk-users@lists.digium.com<br><b>Subject:</b> [asterisk-users] Reliable SIP Trunk Provider<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>I'm wondering if any other Asterisk users have a recommendation for a reliable SIP Trunk provider that supports Asterisk and offers decent support. </span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I've worked with Coredial, Broadvox, and Broadvoice and have had some bad experiences with each of these providers. </span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Broadvoice offers low cost service, however I have constant issues with Broadvoice blocking my customers due to Asterisk "registering too often". Support either does not respond to e-mails, hangs up on phone calls, or gives me the "we don't support Asterisk and we can use your account no problem using the SIP phone on our desk" line. </span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Coredial resigned me into a two year agreement after making a change to my SIP trunk configuration without my knowledge, then demanded two years of the full monthly charge when I tried to cancel over a dispute regarding services that I did not order. Check out coredialhorrorstory.com for the whole story. While the service is decent, the customer service leaves much to be desired.</span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Broadvox has been the best provider that I have found so far, however I initially had a lot of issues with sales quoting a product which could not be provisioned and also not being able to deliver service on a timely schedule. I also was given the run around by customer service recently on a simple request to add a DID number to an account.</span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Thanks for your input!</span><o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div></div></body></html>