So, I have this customer with a completely bizarr issue.<div><br></div><div>She reports that on either of her shiny new Cisco 303g phone, calls are disconnected at exactly 12 seconds after taking caller off hold.</div><div>
<br></div><div>To be clearer:</div><div>-Answers incoming call, can talk forever no problem.</div><div>-Places caller on hold and can leave them there forever.</div><div>-Picks up call and 12 seconds later, call disconnects.</div>
<div><br></div><div>I am going to turn on some debug logs on our Asterisk box a bit later and watch the CLI as this happens to see if I can capture anything interesting but wanted to check with the list in the meantime.</div>
<div><br></div><div>Other older Linksys/Cisco phone with slightly different model numbers don't have this issue and have worked phone for many moons :-)</div><div><br></div><div>Never ran into this before, really puzzled. Google, searching the list archives etc, weren't any help.</div>
<div><br></div><div>I am thinking this has to be the phones or some settings within. Two phones, same model on same network are doing the same thing. No way to easily get customer a different model phone to test with so I will have to test with softphones to see if removing the phones from the equation resolves the issue.</div>
<div><br></div><div>Any help would be appreciated, thanks.</div><div><br></div><div>--Todd</div>