It appears you need the "info=" if the string you are using is enclosed in angle brackets.<br> Alert-Info: foo works<br> Alert-Info:<foo> does not work<br> Alert-Info:info=<foo> works <br><br>
<br><br><div class="gmail_quote">On Wed, Feb 15, 2012 at 2:09 PM, Mike <span dir="ltr"><<a href="mailto:list@net-wall.com">list@net-wall.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
With Polycom firmware 4.0.1b?<br>
<br>
I have 1.8, one of the latest can`t remember which is installed on that<br>
server. Maybe the fact that my alert info has two words, and isn`t parsed<br>
correctly by Polycom...?<br>
<div class="im HOEnZb"><br>
<br>
Mike<br>
<br>
<br>
<br>
<br>
> -----Original Message-----<br>
> From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-">asterisk-users-</a><br>
> <a href="mailto:bounces@lists.digium.com">bounces@lists.digium.com</a>] On Behalf Of Dave Fullerton<br>
</div><div class="HOEnZb"><div class="h5">> Sent: Wednesday, February 15, 2012 10:20 AM<br>
> To: <a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a><br>
> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging<br>
><br>
> Which version of asterisk are you using? I just have this in 1.4 and it<br>
> works fine:<br>
><br>
> SIPAddHeader(Alert-Info: intercom);<br>
><br>
> -Dave<br>
><br>
> On 02/14/2012 08:10 PM, Mike wrote:<br>
> > In case anybody was following this thread, or someone Googles it in<br>
> > the future, here is the solution:<br>
> ><br>
> > This worked fine with Polycom firmware 3.3x:<br>
> > exten => s,n,SIPAddHeader(Alert-Info:<Ring Answer>)<br>
> ><br>
> > For firmware 4.0+, apparently I needed to add info=, i.e.:<br>
> > exten => s,n,SIPAddHeader(Alert-Info: info=<Ring Answer>)<br>
> ><br>
> > Simple, yet quite obscure (for me at least).<br>
> ><br>
> ><br>
> > Mike<br>
> ><br>
> >> -----Original Message-----<br>
> >> From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a> [mailto:<a href="mailto:asterisk-users-">asterisk-users-</a><br>
> >> <a href="mailto:bounces@lists.digium.com">bounces@lists.digium.com</a>] On Behalf Of Mike<br>
> >> Sent: Monday, February 13, 2012 10:17 AM<br>
> >> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'<br>
> >> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging<br>
> >><br>
> >> Thanks Dave, it at least gives me hope that my efforts aren`t wasted.<br>
> >><br>
> >> Mike<br>
> >><br>
> >>> -----Original Message-----<br>
> >>> From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a><br>
> >>> [mailto:<a href="mailto:asterisk-users-">asterisk-users-</a> <a href="mailto:bounces@lists.digium.com">bounces@lists.digium.com</a>] On Behalf Of Dave<br>
> >>> Fullerton<br>
> >>> Sent: Monday, February 13, 2012 9:39 AM<br>
> >>> To: <a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a><br>
> >>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging<br>
> >>><br>
> >>> On 02/10/2012 05:30 PM, Mike wrote:<br>
> >>>> Hi,<br>
> >>>><br>
> >>>> I just moved many Polycom phones from firmware v3 to 4.0.1b.<br>
> >>>> Anto-Answer simply stopped functioning. I can downgrade and make it<br>
> >>>> work, upgrading kills it again. There obviously is a difference in<br>
> >>>> how the newer firmware is treating this auto answer sip header.<br>
> >>>><br>
> >>>> Can anybody tell me if they have Polycom firmware 4.x.x working<br>
> >>>> with auto-answer/paging? Just so I know it's worth my time to<br>
> >>>> investigate, as opposed to knowing it`s a Polycom firmware bug? If<br>
> >>>> so, did you have to make any changes to the SIP header sent to make<br>
> >>>> Polycom phones auto<br>
> >>> answer?<br>
> >>>><br>
> >>><br>
> >>> I would second the others suggestions about rewriting the configs.<br>
> >>> Polycom made extensive changes between 3.2 and 3.3, and I think they<br>
> >> made<br>
> >>> a fair number of changes between 3.3 and 4.0. I have two phones<br>
> >>> that<br>
> >> I've<br>
> >>> upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I<br>
> >>> believe I have auto answer working as you describe. Here's the<br>
> >>> pertinent snippet from my config:<br>
> >>><br>
> >>> <polycomConfig><br>
> >>> <voIpProt><br>
> >>> <voIpProt.SIP><br>
> >>> <voIpProt.SIP.alertInfo<br>
> >>> voIpProt.SIP.alertInfo.1.class="ringAutoAnswer"<br>
> >>> voIpProt.SIP.alertInfo.1.value="intercom"<br>
> >>> voIpProt.SIP.alertInfo.2.class="ringAnswerMute"<br>
> >>> voIpProt.SIP.alertInfo.2.value="page"<br>
> >>> voIpProt.SIP.alertInfo.3.class="autoAnswer"<br>
> >>> voIpProt.SIP.alertInfo.3.value="silentanswer"><br>
> >>> </voIpProt.SIP.alertInfo><br>
> >>> </voIpProt.SIP><br>
> >>> </voIpProt><br>
> >>> </polycomConfig><br>
> >>><br>
> >>> I have also added an<se.rt> section to adjust the ringer and<br>
> >>> timeouts<br>
> >> for<br>
> >>> these ring tones.<br>
> >>><br>
> >>> -Dave<br>
> >>><br>
><br>
> --<br>
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</div></div></blockquote></div><br>