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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You could use a parking lot instead of attended transfer?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Carlos Alvarez<br><b>Sent:</b> Tuesday, January 10, 2012 11:02 AM<br><b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> [asterisk-users] Hang up phone after declined attended transfer<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We have a customer who has asked us to change this behavior, but I haven't been able to find a way to do it. Server is Asterisk 1.6 and the phones are SPA 303 and 504.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Receptionist gets an outside call, starts an attended transfer<o:p></o:p></p></div><div><p class=MsoNormal>The office person being called answers by pressing the speaker button<o:p></o:p></p></div><div><p class=MsoNormal>Declines to take the call<o:p></o:p></p></div><div><p class=MsoNormal>Receptionist goes back to the original outside call by pressing the line button<o:p></o:p></p></div><div><p class=MsoNormal>The office phone goes to hold instead of hanging up<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>If the receptionist hangs presses the hookswitch instead of the line button, then it does hang up the call to the internal office phone, however that phone then goes into reorder tone.<br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><p class=MsoNormal>Carlos Alvarez<o:p></o:p></p></div><div><p class=MsoNormal>TelEvolve<o:p></o:p></p></div><div><p class=MsoNormal>602-889-3003<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>