<html><head><style type="text/css">body {word-wrap: break-word; background-color:#ffffff;}</style></head><body><div style="font-family: sans-serif; font-size: 16px">Could be the phone firmware. I'm not sure. I'll probably get it resolved next week & post back how it goes.<br><br>-<br>Doug Mortensen <br><font face="sans-serif"><span style="font-size: 14px"><i><font color="#333333">Sent via DroidX2 on Verizon Wireless™</font></i></span></font></div><br><br>-----Original message-----<br><blockquote style="; border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;"><div style="font-family: sans-serif; font-size: 14px"><b>From: </b>Ryan Wagoner <rswagoner@gmail.com><b><br>To: </b>Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users@lists.digium.com><b><br>Sent: </b>Sat, Jan 7, 2012 15:59:36 GMT+00:00<b><br>Subject: </b>Re: [asterisk-users] Blind transfers being cancelled by asterisk & hanging up on remote caller<br><br></div><div><br><div class="gmail_quote">On Sat, Jan 7, 2012 at 5:19 AM, Luke Hamburg <span dir="ltr"><<a href="mailto:luke@solvent-llc.com">luke@solvent-llc.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Doug:<br>
for what it's worth I am having the exact same nightmare. Not sure exactly<br>
when it started but I believe it was a change in 1.8.8.1 / 1.8.9.0-rc1 (I am<br>
running 1.8.9rc1). I also have Polycom (335, 550, 650) and blind transfers<br>
are broken. All legs of the call are dropped when the xfer is executed. A<br>
calls B, B xfer to C and (C) blips for a split second like its ringing but<br>
then all calls go dead. I tried to debug myself using some sip tracing but<br>
I didn't get very far. I even tried mucking around with a few settings in<br>
my Polycom provisioning I thought might be related e.g.<br>
<br>
voIpProt.SIP.allowTransferOnProceeding<br>
voIpProt.SIP.connectionReuse.useAlias<br>
voIpProt.SIP.useContactInReferTo<br>
voIpProt.SIP.conference.parallelRefer<br>
voIpProt.SIP.strictLineSeize<br>
voIpProt.SIP.strictUserValidation<br>
voIpProt.SIP.strictReplacesHeader<br>
voIpProt.SIP.useContactInReferTo<br>
<br>
and also upgraded to the new 3.3.4 firmware which is out yesterday, didn't<br>
change a thing.<br>
stuck here for now, Attended xfers seem to work. I am not sure this is a<br>
Polycom-specific issue because I was seeing this bad behavior even using<br>
some Softphones I set up for testing.<br>
<br>
my next recourse is to try rolling back to 1.8.8.0 or earlier and if that<br>
fixes it then I will open a JIRA ticket with more details.<br>
<br>
Luke<br>
<br>
<br>
--<br>
From: <a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a><br>
[mailto:<a href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</a>] On Behalf Of Douglas<br>
Mortensen<br>
Sent: Thursday, January 05, 2012 3:04 PM<br>
To: Asterisk Users Mailing List - Non-Commercial Discussion<br>
Subject: [asterisk-users] Blind transfers being cancelled by asterisk &<br>
hanging up on remote caller<br>
<div class="im"><br>
Hello all,<br>
<br>
I have a system running AsteriskNOW with asterisk asterisk-1.8.8.1-1_centos5<br>
from AsteriskNOW repository. I just changed our Polycom 335 sip.conf so that<br>
blindpreferred=1 (all transfers default as blind transfers). If a customer<br>
calls in & we answer & transfer, everything works fine. But if we call out<br>
to a customer & then transfer to another internal extension, that extension<br>
quickly rings & then the call is immediately gone & hung up. We are using<br>
Polycom firmware 3.3.3.<br>
<br>
In troubleshooting this & analyzing the asterisk logs (& asterisk SIP<br>
debug), I am seeing a few interesting items. Any help would be appreciated.<br>
<br>
</div>[...]<br>
<br>
Thanks,<br>
-<br>
Doug Mortensen</blockquote><div><br>I can't reproduce this on a test system with Asterisk 1.8.8.1 using a Polycom 335 and 550 running firmware 3.2.6. I called an external number using Vitelity then blind transferred to the other phone. I am interested as I have a production system with Polycom 335 phones running 1.8.7.0 that works.<br>
<br>Ryan<br></div></div>
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