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Thanks Sebastian. It was a phone related issue. Factory resetting the phones and reconfiguring them fixed it. It probably was a CW issue as you suggested.<br><br><div><div id="SkyDrivePlaceholder"></div><br>> I think it is up to your phones to allow only one concurrent session,<br>> you could check call-waiting is deactivated on your phones?!<br>> <br>> If your phones allow more than one active dialog you probably wont have that <br>> much fun with queues...<br>> <br>> And make sure you have read the "Queue Empty Options" section of the <br>> queues.conf example as some parameters changed to be more flexible<br>> (joinempty = ringing etc... ). That could be interesting too...<br>> <br>> hth,<br>> Sebastian Denz<br><br></div>                                            </div></body>
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