<div dir="ltr"><div>hi list</div>
<div> </div>
<div>i have an issue related to queues.conf</div>
<div> </div>
<div>i have configured the code like below</div>
<div> </div>
<div>extensions.conf</div>
<div>[default]</div>
<div>exten => 800,1,AgentLogin()<br>exten => 666,1,Answer()<br>exten => 666,2,Queue(hotline)</div>
<div> </div>
<div><span lang="FR">
<p>#include "aheeva_dialplan.conf"</p></span></div>
<div>===============================</div>
<div>queues.conf</div>
<div>[hotline]<br>member => Agent/1000</div>
<div>===========================</div>
<div><span lang="FR">aheeva_dialplan.conf</span></div>
<div><span lang="FR">[agents]<br>exten => 800,1,AgentLogin()<br>exten => 666,1,Answer()<br>exten => 666,2,Queue(hotline)</span></div>
<div><span lang="FR"></span> </div>
<div><span lang="FR">===============================</span></div>
<div><span lang="FR"></span> </div>
<div><span lang="FR">agents.conf</span></div>
<div><span lang="FR">[general]<br>persistentagents=yes</span></div>
<div><span lang="FR">[agents]</span></div>
<div><span lang="FR">musiconhold => none<br>agent => 1000,,Agent<br>agent => 1001,,Agent</span></div>
<div><span lang="FR">=======================================================================================================</span></div>
<div><span lang="FR">when i call the 800 i have call established and i can enter the agent ID 1000 without issue,the problem is when i call the 666 the call hangup</span></div>
<div><span lang="FR"></span> </div>
<div><span lang="FR">please find the log</span></div>
<div><span lang="FR"></span> </div>
<div><span lang="FR">-- Executing [h@agents:3] Hangup("SIP/1001-b7c8fc90", "") in new stack<br> == Spawn extension (agents, h, 3) exited non-zero on 'SIP/1001-b7c8fc90'<br> -- Executing [666@agents:1] Answer("SIP/1001-b7c8fc90", "") in new stack<br>
[Oct 20 15:34:00] WARNING[19179]: pbx.c:1832 pbx_extension_helper: No application 'Queue' for extension (agents, 666, 2)<br> == Spawn extension (agents, 666, 2) exited non-zero on 'SIP/1001-b7c8fc90'<br> -- Executing [h@agents:1] GotoIf("SIP/1001-b7c8fc90", "0?3:2") in new stack<br>
-- Goto (agents,h,2)<br> -- Executing [h@agents:2] AHEventsProxy("SIP/1001-b7c8fc90", "MSG_TYPE_TERMINATE_CALL::::1319124840") in new stack<br> AHEventsProxy: Channel [SIP/1001-b7c8fc90]. Data [MSG_TYPE_TERMINATE_CALL::::1319124840]<br>
-- chan is SIP/1001-b7c8fc90<br> AHEventsProxy: Send To CtiServer: socket:[67]. message:[41,1319124840^^^^Ipbx01^~]<br> -- Executing [h@agents:3] Hangup("SIP/1001-b7c8fc90", "") in new stack<br>
== Spawn extension (agents, h, 3) exited non-zero on 'SIP/1001-b7c8fc90'<br>srvradio*CLI><br></span></div>
<div><span lang="FR">could you please tell me what is wrong</span></div>
<div><span lang="FR"></span> </div>
<div><span lang="FR">best regards</span></div></div>