<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div>Trying to make this work, and Office 365 support is useless, giving me the following response when I asked them for help troubleshooting a 488 Not Acceptable Here.<br></div><div><br></div><div><!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:AllowPNG/>
</o:OfficeDocumentSettings>
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<w:WordDocument>
<w:View>Normal</w:View>
<w:Zoom>0</w:Zoom>
<w:TrackMoves/>
<w:TrackFormatting/>
<w:PunctuationKerning/>
<w:ValidateAgainstSchemas/>
<w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
<w:IgnoreMixedContent>false</w:IgnoreMixedContent>
<w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
<w:DoNotPromoteQF/>
<w:LidThemeOther>EN-US</w:LidThemeOther>
<w:LidThemeAsian>X-NONE</w:LidThemeAsian>
<w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
<w:Compatibility>
<w:BreakWrappedTables/>
<w:SnapToGridInCell/>
<w:WrapTextWithPunct/>
<w:UseAsianBreakRules/>
<w:DontGrowAutofit/>
<w:SplitPgBreakAndParaMark/>
<w:EnableOpenTypeKerning/>
<w:DontFlipMirrorIndents/>
<w:OverrideTableStyleHps/>
</w:Compatibility>
<m:mathPr>
<m:mathFont m:val="Cambria Math"/>
<m:brkBin m:val="before"/>
<m:brkBinSub m:val="--"/>
<m:smallFrac m:val="off"/>
<m:dispDef/>
<m:lMargin m:val="0"/>
<m:rMargin m:val="0"/>
<m:defJc m:val="centerGroup"/>
<m:wrapIndent m:val="1440"/>
<m:intLim m:val="subSup"/>
<m:naryLim m:val="undOvr"/>
</m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true"
DefSemiHidden="true" DefQFormat="false" DefPriority="99"
LatentStyleCount="267">
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<w:LsdException Locked="false" Priority="39" Name="toc 1"/>
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UnhideWhenUsed="false" Name="Colorful List Accent 1"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/>
<w:LsdException Locked="false" Priority="60" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Shading Accent 2"/>
<w:LsdException Locked="false" Priority="61" SemiHidden="false"
UnhideWhenUsed="false" Name="Light List Accent 2"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 2"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/>
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<w:LsdException Locked="false" Priority="72" SemiHidden="false"
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<w:LsdException Locked="false" Priority="61" SemiHidden="false"
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<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 4"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
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<w:LsdException Locked="false" Priority="64" SemiHidden="false"
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<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
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UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/>
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UnhideWhenUsed="false" Name="Light List Accent 5"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 5"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
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UnhideWhenUsed="false" Name="Light List Accent 6"/>
<w:LsdException Locked="false" Priority="62" SemiHidden="false"
UnhideWhenUsed="false" Name="Light Grid Accent 6"/>
<w:LsdException Locked="false" Priority="63" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/>
<w:LsdException Locked="false" Priority="64" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/>
<w:LsdException Locked="false" Priority="65" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/>
<w:LsdException Locked="false" Priority="66" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/>
<w:LsdException Locked="false" Priority="67" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/>
<w:LsdException Locked="false" Priority="68" SemiHidden="false"
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<w:LsdException Locked="false" Priority="69" SemiHidden="false"
UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/>
<w:LsdException Locked="false" Priority="70" SemiHidden="false"
UnhideWhenUsed="false" Name="Dark List Accent 6"/>
<w:LsdException Locked="false" Priority="71" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/>
<w:LsdException Locked="false" Priority="72" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful List Accent 6"/>
<w:LsdException Locked="false" Priority="73" SemiHidden="false"
UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/>
<w:LsdException Locked="false" Priority="19" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/>
<w:LsdException Locked="false" Priority="21" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/>
<w:LsdException Locked="false" Priority="31" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/>
<w:LsdException Locked="false" Priority="32" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/>
<w:LsdException Locked="false" Priority="33" SemiHidden="false"
UnhideWhenUsed="false" QFormat="true" Name="Book Title"/>
<w:LsdException Locked="false" Priority="37" Name="Bibliography"/>
<w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/>
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<style>
/* Style Definitions */
table.MsoNormalTable
        {mso-style-name:"Table Normal";
        mso-tstyle-rowband-size:0;
        mso-tstyle-colband-size:0;
        mso-style-noshow:yes;
        mso-style-priority:99;
        mso-style-parent:"";
        mso-padding-alt:0in 5.4pt 0in 5.4pt;
        mso-para-margin:0in;
        mso-para-margin-bottom:.0001pt;
        mso-pagination:widow-orphan;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";
        mso-ascii-font-family:Calibri;
        mso-ascii-theme-font:minor-latin;
        mso-hansi-font-family:Calibri;
        mso-hansi-theme-font:minor-latin;
        mso-bidi-font-family:"Times New Roman";
        mso-bidi-theme-font:minor-bidi;}
</style>
<![endif]-->
</div><div style="margin: 0in 0in 0.0001pt;"><span style="font-family:"Calibri","sans-serif"">Regarding
your service request </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""></span><span style="font-family: "Calibri","sans-serif";">about configuring your
PBX system with Office 365, we do not support specific setups for PBX systems
for Unified Messaging. Please contact the vendor for more specific instructions
and configurations.</span></div><div style="margin: 0in 0in 0.0001pt;"><br><span style="font-family: "Calibri","sans-serif";"></span></div><div style="margin: 0in 0in 0.0001pt;"><span style="font-family: "Calibri","sans-serif";">Here is a SIP debug:</span></div><div style="margin: 0in 0in 0.0001pt;"><br><span style="font-family: "Calibri","sans-serif";"></span></div><pre style="width: 1156px;" dir="ltr">[2011-08-11 23:00:26] VERBOSE[17000] chan_sip.c: Reliably Transmitting (no NAT) to 65.55.174.100:5061:
OPTIONS sip:um.outlook.com SIP/2.0
Via: SIP/2.0/TLS 1.2.3.4:5061;branch=z9hG4bK16884162
Max-Forwards: 70
From: "Unknown" <sip:Unknown@1.2.3.4>;tag=as438c582c
To: <sip:um.outlook.com>
Contact: <sip:Unknown@1.2.3.4:5061;transport=TLS>
Call-ID: 67f260947dae7c27121ca30e5ee9d3ef@1.2.3.4:5061
CSeq: 102 OPTIONS
User-Agent: FPBX-2.8.1(1.8.5.0)
Date: Fri, 12 Aug 2011 06:00:26 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
Supported: replaces, timer
Content-Length: 0
---
[2011-08-11 23:00:27] VERBOSE[17375] chan_sip.c:
<--- SIP read from TLS:65.55.174.100:5061 --->
SIP/2.0 200 OK
Via: SIP/2.0/TLS 1.2.3.4:5061;branch=z9hG4bK16884162
From: "Unknown" <sip:Unknown@1.2.3.4>;tag=as438c582c
To: <sip:um.outlook.com>;tag=b4ec76231
Call-ID: 67f260947dae7c27121ca30e5ee9d3ef@1.2.3.4:5061
CSeq: 102 OPTIONS
ACCEPT: application/sdp
CONTENT-LENGTH: 0
ALLOW: INVITE
ALLOW: BYE
ALLOW: CANCEL
ALLOW: OPTIONS
ALLOW: ACK
ALLOW: INFO
ALLOW: NOTIFY
SERVER: RTCC/3.5.0.0
<------------->
[2011-08-11 23:00:27] VERBOSE[17375] chan_sip.c: --- (16 headers 0 lines) ---
[2011-08-11 23:00:27] VERBOSE[17000] chan_sip.c: Really destroying SIP dialog '67f260947dae7c27121ca30e5ee9d3ef@1.2.3.4:5061' Method: OPTIONS
[2011-08-11 23:00:47] VERBOSE[17999] chan_sip.c: Audio is at 5061
[2011-08-11 23:00:47] VERBOSE[17999] chan_sip.c: Adding codec 0x4 (ulaw) to SDP
[2011-08-11 23:00:47] VERBOSE[17999] chan_sip.c: Adding non-codec 0x1 (telephone-event) to SDP
[2011-08-11 23:00:47] VERBOSE[17999] chan_sip.c: Reliably Transmitting (no NAT) to 65.55.174.100:5061:
INVITE sip:999@um.outlook.com SIP/2.0
Via: SIP/2.0/TLS 1.2.3.4:5061;branch=z9hG4bK70149e02
Max-Forwards: 70
From: "Test User" <sip:210@1.2.3.4>;tag=as746bc17a
To: <sip:999@um.outlook.com>
Contact: <sip:210@1.2.3.4:5061;transport=TLS>
Call-ID: 535c9a2d211f19be5528b2ce7dbce0d4@1.2.3.4:5061
CSeq: 102 INVITE
User-Agent: FPBX-2.8.1(1.8.5.0)
Date: Fri, 12 Aug 2011 06:00:47 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
Supported: replaces, timer
Content-Type: application/sdp
Content-Length: 238
v=0
o=root 1381221379 1381221379 IN IP4 1.2.3.4
s=Asterisk PBX 1.8.5.0
c=IN IP4 1.2.3.4
t=0 0
m=audio 17688 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv
---
[2011-08-11 23:00:47] VERBOSE[17375] chan_sip.c:
<--- SIP read from TLS:65.55.174.100:5061 --->
SIP/2.0 100 Trying
Via: SIP/2.0/TLS 1.2.3.4:5061;branch=z9hG4bK70149e02
From: "Test User" <sip:210@1.2.3.4>;tag=as746bc17a
To: <sip:999@um.outlook.com>
Call-ID: 535c9a2d211f19be5528b2ce7dbce0d4@1.2.3.4:5061
CSeq: 102 INVITE
Content-Length: 0
<------------->
[2011-08-11 23:00:47] VERBOSE[17375] chan_sip.c: --- (7 headers 0 lines) ---
[2011-08-11 23:00:47] VERBOSE[17375] chan_sip.c:
<--- SIP read from TLS:65.55.174.100:5061 --->
SIP/2.0 488 Not Acceptable Here
Via: SIP/2.0/TLS 1.2.3.4:5061;branch=z9hG4bK70149e02
From: "Test User" <sip:210@1.2.3.4>;tag=as746bc17a
To: <sip:999@um.outlook.com>;tag=aprqngfrt-hm4td720000c6
Call-ID: 535c9a2d211f19be5528b2ce7dbce0d4@1.2.3.4:5061
CSeq: 102 INVITE
Content-Length: 0
<------------->
[2011-08-11 23:00:47] VERBOSE[17375] chan_sip.c: --- (7 headers 0 lines) ---
[2011-08-11 23:00:47] VERBOSE[17375] chan_sip.c: Transmitting (no NAT) to 65.55.174.100:5061:
ACK sip:999@um.outlook.com SIP/2.0
Via: SIP/2.0/TLS 1.2.3.4:5061;branch=z9hG4bK70149e02
Max-Forwards: 70
From: "Test User" <sip:210@1.2.3.4>;tag=as746bc17a
To: <sip:999@um.outlook.com>;tag=aprqngfrt-hm4td720000c6
Contact: <sip:210@1.2.3.4:5061;transport=TLS>
Call-ID: 535c9a2d211f19be5528b2ce7dbce0d4@1.2.3.4:5061
CSeq: 102 ACK
User-Agent: FPBX-2.8.1(1.8.5.0)
Content-Length: 0
---
[2011-08-11 23:00:48] VERBOSE[17000] chan_sip.c: Really destroying SIP dialog '535c9a2d211f19be5528b2ce7dbce0d4@1.2.3.4:5061' Method: INVITE</pre>
        <div><span><br><br>TIA<br></span></div>
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