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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Dan Journo<br><b>Sent:</b> Thursday, August 04, 2011 10:21 AM<br><b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> [asterisk-users] pickupgroup<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-GB>Hi, <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>Using 1.4, I see that pickupgroup can only be between 1 and 63. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>We run a hosted PBX service and need to give our client access to the call pickup feature.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>I thought that I could simply use the client's ID number for the pickupgroup number. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>The client's ID number is generated by our CRM software and is unique for each client.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>That way, I can ensure clients can only pick up calls from extensions on their account.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>However, since pickupgroup can only be between 1 and 63, this causes a problem.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>I was wondering what people have done to get around this.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>Any feedback is greatly appreciated.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB>Many thanks<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Dan <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>Why don’t you just use an AGI/Table to control the pickup group? You can use contexts or other granular features to keep any number of clients in this 63 count (IMO).<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'><o:p> </o:p></span></p></div></body></html>