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<font size="-1">Of course I would like to say that the problem is
not solved.<br>
<br>
regards<br>
</font><br>
Le 11/07/2011 13:11, Florent THOMAS a écrit :
<blockquote cite="mid:4E1ADA4F.4020104@tdeo.fr" type="cite">
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<font size="-1">Satish and IchFaq, thank yor for answering so
fast.<br>
<br>
I checked the queue conf and the retry is put on zero :<br>
<font color="#666666"><i>[0860]<br>
announce-frequency=30<br>
announce-holdtime=no<br>
announce-position=yes<br>
autofill=no<br>
eventmemberstatus=no<br>
eventwhencalled=no<br>
joinempty=yes<br>
leavewhenempty=no<br>
maxlen=0<br>
memberdelay=0<br>
music=default<br>
penaltymemberslimit=0<br>
periodic-announce-frequency=0<br>
queue-callswaiting=queue-callswaiting<br>
queue-thankyou=queue-thankyou<br>
queue-thereare=queue-thereare<br>
queue-youarenext=queue-youarenext<br>
reportholdtime=no<br>
</i><font color="#000000">retry=0</font><i><br>
ringinuse=yes<br>
servicelevel=60<br>
strategy=linear<br>
timeout=15<br>
timeoutpriority=app<br>
timeoutrestart=no<br>
weight=0<br>
wrapuptime=0<br>
member=Local/5030@from-queue/n,0,toto<br>
member=Local/5034@from-queue/n,0,tata<br>
member=Local/5032@from-queue/n,0,titi<br>
</i></font></font><br>
Le 10/07/2011 13:04, Florent THOMAS a écrit :
<blockquote cite="mid:4E198746.5010401@tdeo.fr" type="cite">
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<font size="-1">Hy,<br>
<br>
I'm currently working with one queue and whatever I change in
the config, it stills a gap of 6 seconds during which no
agents are ringing for this queue.<br>
Is ther any parameter to configure there?<br>
<br>
regards<br>
</font>
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