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<DIV dir=ltr><FONT color=#000000 size=2 face=Arial>I'm on 1.8.3.3 and it does the same thing. Once you log back in it says you have a message. You press 1 to play and she just says "First" then gives you options to delete, save etc. The message is in the INBOX as "msg0001.wav" currently.</FONT></DIV>
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<FONT size=2 face=Tahoma><B>From:</B> Alec Davis<BR><B>Sent:</B> Wed 6/15/2011 4:12 AM<BR><B>To:</B> bryantz@zktech.com; 'Asterisk Users Mailing List - Non-Commercial Discussion'<BR><B>Subject:</B> Re: [asterisk-users] Voicemail issue<BR></FONT><BR></DIV>
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<DIV dir=ltr align=left><FONT color=#0000ff><A href="https://issues.asterisk.org/jira/browse/18998" target=_blank><FONT size=2 face=Arial>https://issues.asterisk.org/jira/browse/18998</FONT></A><FONT face=Arial><FONT size=2> <SPAN class=724071108-15062011>m</SPAN></FONT></FONT></FONT><SPAN class=724071108-15062011><FONT color=#0000ff size=2 face=Arial>ay have the answer, particularly the patch bug18998-1.8.2.3.diff.txt</FONT></SPAN></DIV>
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<DIV dir=ltr align=left><SPAN class=724071108-15062011><FONT color=#0000ff size=2 face=Arial>Alec</FONT></SPAN></DIV>
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<FONT size=2 face=Tahoma><B>From:</B> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Bryant Zimmerman<BR><B>Sent:</B> Wednesday, 15 June 2011 12:11 p.m.<BR><B>To:</B> bryantz@zktech.com; Asterisk Users Mailing List - Non-Commercial Discussion<BR><B>Subject:</B> Re: [asterisk-users] Voicemail issue<BR></FONT><BR></DIV>
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<P>Ok here is a step by stop on how I can repeate the stuck voicemail box bug. <BR>Now how do I fix it? Again I am on version <SPAN style="FONT-FAMILY: arial; FONT-SIZE: 13px">1.8.2.3 build.<BR>Can some one with a newer build test and tell me if they get the same results?<BR></SPAN><BR>Example: <SPAN style="FONT-FAMILY: arial; FONT-SIZE: 13px">All testing has been done with a single message in the inbox.</SPAN><BR>User has a message in their inbox<BR>They call in they listen to the message.<BR>They press 9 to save the message.<BR>They select to save the message back to the 0 folder (inbox)</P>
<P>The system changes the messages index from 0000 to index 0001<BR>The user hangs up<BR>The system leaves the message as index 0001</P>
<P>The user calls in again and it says they have messages but because there is no 0000 index so they cant get at any messages in that folder.</P>
<P>This explains over 50 instances where voicemails would get stuck in boxes with no 0000 indexed message.</P>
<P>How do I fix this issue ASAP?</P><BR><BR>
<DIV id=divSignature>Thanks<BR><BR>Bryant Zimmerman (ZK Tech Inc.)<BR>616-855-1030 Ext. 2003</DIV><BR><BR><SPAN style="FONT-FAMILY: tahoma,arial,sans-serif; FONT-SIZE: 10pt">
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<B>From</B>: "Bryant Zimmerman" <BryantZ@zktech.com><BR><B>Sent</B>: Tuesday, June 14, 2011 5:42 PM<BR><B>To</B>: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com><BR><B>Subject</B>: Re: [asterisk-users] Voicemail issue</SPAN><BR><BR><SPAN style="FONT-FAMILY: arial, helvetica, sans-serif; FONT-SIZE: 10pt">Hey all<BR><BR>I am having instances where voicemail boxes will have a 00001 message and no 00000 message this causes the user to be told that they have a message that they can't get at. If I renumber the messages manually to start with the 00000 numbering then the user can get their messages. What could be causing this and how can I get it out of the system.<BR><BR>Is there a patch I can apply to the system or is there a know fix for this issue. Right now I am stuck on this version because of some bugs in the current release that are show stoppers. <BR><BR>I am on 1.8.2.3 build.<BR><BR>
<DIV id=divSignature>Thanks<BR><BR>Bryant Zimmerman (ZK Tech Inc.)</DIV></SPAN><BR></BLOCKQUOTE></SPAN></DIV></BODY></HTML>